Fairfield by Marriott Inn & Suites Dallas Plano/The Colony

If you like sleeping on a bed of bricks this is the place to stay. If sleeping on bricks isn't your thing schedule a chiropractor appointment for after your stay here. Sofa bed was just as uncomfortable it was like try to lay on a mangled bunch of slinkys. Our bed was so uncomfortable I probably would have been more comfortable on the floor. Asked for a comforter to try and help soften it, didn't help. Other than the bed being hard as bricks the place was clean, the bathroom was one of the cleanest hotel bathrooms I've ever seen/had. If the bed situation was fixed I'd stay here again.

We were warmly greeted by Alisha Anthony and Charles Anthony on Saturday 10/25/25. We were traveling with my Aunt and Uncle and they quickly and seamlessly checked all of us in. They were very friendly and explained everything the Inn had to offer. We thoroughly enjoyed meeting them. They also introduced us to Cianna Anthony who works in the kitchen.|She explained the breakfast times and process. She was very friendly and very informative. I must say that the breakfast was the best I’ve ever had in a hotel too.|These three employees definitely got our visit off to a great start. |I hope everyone knows what a valuable asset these three are to Fairfield Inn.||Everyone we met was friendly. |They also introduced location is great too. We were there for my nephews wedding which was wit

Never again will we stay here. Let's start with the first time we stayed, there was a dead rat in the pool that I didn't realize floating in the filter till about 30 mins after I had already been in it. I told the front desk and all they offered was points that we never received. The next time, I discovered I was sitting in a jacuzzi full of algea on the sides. Again I tell front desk and again, points I never received. The last time, the final straw I left behind a urn necklace with my grandma's ashes in it. I know I know, precious item, keep it safe. I had alot going on that morning and getting ready to leave was chaotic. I contacted the front desk on the way home when I realized it and told them that I had left it behind. The front desk lady says would I like to come back and get it am

The hotel was very clean and very welcoming. Every staff member we encountered was available to us with a positive attitude. All questions and requests were answered and met quickly. The room was very clean. I normally find items overlooked, but not in this room. The room was roomy for all three of us. The bathroom was huge. The breakfast gave plenty of variety and was of good high quality. The breakfast staff was friendly and attentive. We were accommodated for a late check-out without hesitation. They asked if we had additional preferences for our room location and nicely suggested certain locations based on the other guests (there was a child's soccer team staying there that might be too loud for us). Overall, it was a marvelous stay! The only thing I wished for was an indoor hot tub so

I can confidently say that this is one of the nicest hotels I’ve ever had the pleasure of staying at. From the moment I arrived, the atmosphere was welcoming, the property was beautifully maintained, and every detail was thoughtfully taken care of. I especially want to recognize Alisha and Katrina, who truly made my stay exceptional. They were not only warm and welcoming but also incredibly knowledgeable and attentive. Their professionalism, paired with their genuine kindness, made the entire process seamless and enjoyable. It’s rare to come across staff members who can balance efficiency with such a personal touch, and they did just that. Because of their dedication, what could have been an ordinary stay became an experience I’ll always remember. This hotel sets a standard of excellence