Extended Stay America Suites- Jackson - Ridgeland

I would like to start off by saying that Antonio and Demetrice and this one other guy who works there are so helpful and always have been there when needed. The three are hard workers and strive for the best and care about what they do. I would highly recommend this place for not just the service but the rooms. Room is clean and always taken care of when you need it and if your traveling here with nothing on your back but your clothes, they have you covered with dishes and silverware and much more.

We couldn't stay in the room roch in the floor ,we left for another hotel we were so excited for the service and the cleanliness at staybridge suites I highly appreciate the service and I recommend staybridg suites in Jackson MS,anone including families, you will love all the Amenities and values is a great place 👍

Positive: Staff was nice. Negative: Room smelled like garlic and onions, no kitchen utensils, pots/pans/dishes, roaches in the bathroom. Sketchy people hanging around. Back/side door to the property was never locked. I paid for 8 nights, left after 1 night and was refused a refund. Not good

Not a great but not awful experience: Pros: -Beds were nice and clean. Kitchen, counters, bathroom, etc. all were very clean. Biggest plus was cleanliness. -Did some research and area for safety, this was fairly solid (for this type of hotel). Lot’s not super well lit but didn’t have problems and seemed pretty safe. -Convenient spot to get to stuff and the price was solid. For somewhere not far from downtown, felt like a good midpoint especially for a one-two night stay. Cons: -Getting ahold of the front desk. Had to wait 10-15 to check in and then same for getting my key reapplied to get my stuff and leave. Was decently friendly. -It’s an old building and my room in particular (106) has a heater/AC that makes awful noise that had to be cut off to sleep (likely just my room). Hot water w

EDIT: The customer service at the front desk reached out to me and offered to remedy my issues by moving me to another room. Bigger fridge, bathroom lights working, no visible carpet stains. The exterior door is still iffy sometimes though. This bed was so much more comfortable! Best rest I've had my entire stay. Thank you to the team for responding and ensuring the remainder of my stay is pleasant. The AC is the best thing about this property and this room. I have PTSD from my last hotel experience in a different chain because the AC went out twice in 2 different rooms. This property was a better location and I expected a better value for the rate which I don't feel I received. There are physical security concerns that were only addressed after a week. Regarding the room itself, the bath