Extended Stay America Select Suites- Jacksonville - Southside - St. Johns Towne Ctr

Stayed there for 109 consecutive days. since day One refrigerator was leaking, bathroom door off the hinges exposing nails. Carpet exposing staples. And bathtub paint chipped. They claimed they didn’t have a maintenance person that I should wait then they trained one and I still have to wait all the way till February. They never fix anything. I administered a mold test on January 27. There is toxic black mold and several other different mold growing in the air alone. I’ve been sick for months still sick. Hayfever, respiratory problems, headaches, dizziness. I even lost consciousness across the street at the CVS thinking it was dehydration when the whole time it was from staying at that sick place mold infested. Doctors didn’t know what was wrong and now I know it’s due to breathing in this

So my stay here is absolutely amazing. I came on Friday the 9th it was an after hour check in. And George accommodated me and made sure I got checked in. So I was going to check out tomorrow but I decided to make a new reservation for a week and I accidentally booked tonight instead of tomorrow. George was on it and called me almost immediately to let me know. I couldn’t figure out how to change it and George so kindly helped me fix the dates. He really goes above and beyond. He’s an awesome employee and down to earth. Thank you George!!!!! He deserves a raise!!!

I come here often no complaints staff and manager always friendly. Rooms are always clean. Love it here. Won't stay nowhere else

Positive: Nothing - We did not stay. Negative: Besides the room being very smelly, the bathtub had blood on it, disgusting.

The only positive I can say is the attendant was a very nice gentleman. Other than that, go elsewhere!! This place is actually a hazard and should be closed down. There’s visible mold all over the ceiling. We literally did not stay here longer than 15 min. Having a baby with us, it was scary to know she’d be breathing that air. I don’t think people realize how dangerous mold can be. The place itself was also dirty, old, broken down. I’ve stayed at multiple Extended Stays which have been great but this one was awful. They provided us a refund (which we’re still awaiting and this was over two weeks ago) after seeing our pictures and we stayed elsewhere that night. I know it’s cheap but I’d rather pay triple (which we did) and be somewhere safe and clean. Edit: Check your records again! And