Embassy Suites by Hilton Syracuse Destiny USA

Awesome hotel, a stones throw from Destiny mall. Clean, cute rooms. Kids enjoyed the pool the most! Dinner and bar downstairs, they bring food to the room as well. Fitness center next to pool. Complimentary breakfast is always a plus 👌

Honestly one of the most disgusting hotels I have ever stayed in. The lobby was presentable and nice looking, but as soon as I got the elevators I saw garage just swept into a corner. Then the hallways upstairs all had stains, crumbs and were in horrible condition. Then the rooms were atrocious. ||We initially had a room that we had to be moved out of because of the smell of weed and just general dirt and grime all over the place. The second room was only a little bit better in the clean and smell, but the chair in our room had a broken leg and the carpet had stains and was uneven all over. ||Just to top it all off, we stayed here partially because of the pool which was in horrible condition. It had a film of some kind on top of the water and was murky as I’ve ever seen. There’s not

Positive: It was a great location to access the mall Negative: Stayed at this hotel 1 night for my sons birthday. The day after check out they charged me $250 for a tobacco product wrapper in the garbage in the room. I have been fighting it since. Now they are trying to take an additional $125. From my account.

Stayed at the Embassy Suites by Hilton Syracuse Destiny USA and had a really solid experience overall. The hotel is clean, comfortable, and super convenient—being right next to Destiny USA is a big plus. Rooms were spacious, the common areas were well kept, and the staff was friendly and easy to deal with. The real highlight, though, was breakfast. The omelet station absolutely made the morning, and the omelet guy deserves special credit. He was fast, friendly, and somehow managed to keep a great attitude while cranking out perfect omelets for a full crowd. Made everyone feel welcome, remembered orders, and clearly cared about doing a great job. That kind of energy sticks with you and sets the tone for the day. Would definitely stay here again—and not just for the location, but for the p

One of the nicest hotels I've stayed at in a bit. The room was awesome. The shower was decent. The location is excellent provided you aren't looking to stay right in downtown Syracuse. Its right off the highway and the mall across the street is pretty big. I enjoyed the two free happy hour drinks they give you. The best thing about this hotel is the breakfast. The food is top notch. The bagels came from New York City and were very good. They use real eggs for the scrambled eggs not that liquid junk. And there is a lot to choose from on the buffet. I can't wait to stay here again