DoubleTree by Hilton Hotel Columbia

Stayed here because it was the closest reasonable hotel to where we needed to be. The Marriot Merriweather was closer but 3 times the price.||Hotel was fine. Room was fine. HVAC was a little noisy but it didn't bother us. Standard Hilton Doubletree. Pool looked nice but we didn't try it. Room was clean. They did forget to clean the room one night.||Breakfast was the downside. Normally breakfast is not included however Hilton was running a special and included the buffet. I would have been very upset to pay for the buffet. It is only a slight step up from a Hampton Inn. Unfortunately, the only restaurants in the area may be 10 minutes away.||I would probably stay here again if the rates were good but would find another place for breakfast.

Positive: Staff, cleanliness Negative: Outdated in comparison to surrounding hotels…could use an upgrade

They are doing customer service exactly right! They rescued me as a walk in from an absolute nightmare of an experience from a nearby hotel. The facilities are as stellar as the customer service. Do not hesitate to book and tell only your kindest friends. I'd hate to see them ruined. I also left an item in the room. Called the next day and dealt with housekeeping. The cleaning team had found it and had it in the lost and found. Where other places struggle to even route you to the front desk here your experience by phone and in person will confirm you will certainly not be unattended. A job well done for the whole time and team! May they all be well!

I will absolutely stay here again. The bedding looks new. The bathroom was spotless. The beds were made to a standard that would make a drill sergeant weep! Location was off the main roads and so very quiet at night (at least on the lobby entrance side). The staff was very efficient and friendly. I didn’t try the bar or the cafe, but they looked inviting and clean.

Exceptional stay from start to finish. The staff went above and beyond—-warm, attentive, and genuinely committed to making every moment comfortable. Their professionalism and friendliness made the experience feel effortless. The location couldn’t be better: close to everything, easy to navigate, and perfect for exploring the area. I couldn’t have asked for a better combination of service and convenience. Highly recommended.