Crystal Suites

Wahser not working and dry ask for refund didn’t get it back smelly Rooms, and wet carpet

The pool and hot tub were excellent. The room was ok for the price. The nicest person there was the housekeeper. The bald manager was a nightmare and so was the wife. Extremely rude for no reason but their own. They should seek a career outside of hospitality or learn what it means. Breakfast was ok. Located near HEB, near the expressway made it convenient.

DO NOT BOOK HERE! The most disgusting room and hotel we have ever experienced. Added bonus, the owner is rude AF! Upon arrival there was musty stench emulating from our room. Our bed sheets were damp. When we received new sheets WE had to remake the bed and the new sheets had stains on them. Eventually we got “clean” sheets. The shower curtain is being held together with a rusty safety pin. We chose to purchase Lysol and Lysol wipes to wipe down the main living area for peace of mind. The door frame was loose and the walls and doors were visibly dirty. The toilet did not flush very well and would make loud noises when flushed. When we asked for more towels, the owner made attempts to argue with us about why we shouldn’t need towels and that there were too many towels in the room. He also k

This place is trash, first room we got was musty smell like wet carpet because there so cheap they don’t keep the AC on, pool was green, breakfast was trash. But they got gave us an another room and that one was even worse they don’t known how to speak English….. 0 stars thanks goodness we only stayed for 1 night

The first impression was the awful smell. It wasn't sewage, but pungent nonetheless. Had a fish tank in the lobby that was filthy and depressing. The air ducts in the ceilings were rusty. The next morning, while getting me and my wife some (weak) coffee from the poorly tended "breakfast bar" (I can barely type this without SMH), The lady at the counter was giving me the side-eye as if I was stealing something. I asked if everything was ok, and she asked if I had checked out yet. I told her that our reservation was for two days. She told me that I needed to pay for the second night right then. "Ummm...we did last night, check your records." She insisted "You pay credit card now" three separate times as I reminded her to check her system. She finally relented and I was now free to bring my