Courtyard by Marriott Syracuse Downtown at Armory Square

The Courtyard Marriott at Armory Square exceeded our expectations and was the perfect spot for our overnight stay. The ladies at the front counter were so kind and helpful, especially Pauline and Elizabeth. The room was extremely clean and comfortable (thank you, Gladys O)! Our family enjoyed the pool and gym, both of which were accommodating and clean. We also ordered breakfast and coffee from the café our final morning. The gentleman working was patient and friendly. The breakfast burrito and breakfast sandwiches were delicious and my daughters devoured the double chocolate muffin! Parking was an additional cost, but to have our car on site and in a covered lot was totally worth it! We will be back!

It’s been a little too noisy in the middle of the night with loud music from passing cars. Also, I noticed an unexpected charge on my card that wasn’t on the invoice. I’ve called twice, but no one has been able to explain what the charge is for.

Positive: Great Location, room size and price. Negative: Bed was not much better than sleeping on the floor. Would never re-book due the ?mattress?alone. Even the couch was not comfortable to sit on for more then 5 minutes.Also not sure why housekeeping was knocking on my door at 8am.

We’ve stayed at the Courtyard Marriott in Armory Square several times a year for a few years now. It’s a solid midrange hotel with consistently excellent service. The staff are always friendly, polite, and professional. The rooms are clean, comfortable, and well laid out. The mattresses are on the firm side (not our personal favorite), and while the hotel doesn’t offer much in the way of scenic views, it makes up for it in convenience. The location is fantastic, right near great restaurants, the MOST museum, and plenty of walkable spots. Destiny USA is just a short drive away, and the nearby convenience store is a nice perk. Weekend noise from the nearby bars can be noticeable, but if you enjoy the nightlife, it’s part of the charm. Parking is another major plus, especially with the atta

This hotel is actually decent and has potential if a few things were changed. First nothing is complimentary, including parking. Parking is $19/night, which is a little ridiculous when I paid $250/night for a king bed room. No complimentary coffee or breakfast, which is pretty standard at most hotels. The room was clean and a nice layout (except the towel rack being behind the shower door when you open it, causing you to have to reach around the door and potentially swiping your towel over the toilet). The room had a couple minor issues. The toilet seat wasn't really attached to the toilet, which made the first sit almost a fall. There was a gap on the shower door seal causing water to go into the bathroom. A minor thing was that there's only one garbage can in the whole room. No