Country Inn & Suites by Radisson, Rocky Mount, NC

The young lady that checked us in was polite and efficient and only took about 5 minutes. The lobby was clean with no clutter. The room was clean and fresh smelling. When I climbed into bed and laid my head down on the pillow I was greeted with the fresh aroma of the linens, delightful. Which calls for a thank you to the laundry staff. Great job. the cleaning staff did a great job too. Next morning I went down to the breakfast area and found a great assortment of breakfast items and a staff of a couple people keeping the foods supplied. In closing, The staff working at this hotel are dedicated to providing first class service and lodging to travelers. The best I have stayed ay in quite a while. A thank you to all.

Positive: Nice and clean with super comfortable beds! 4th time I have stayed here. The front desk was so friendly and helpful. Shout out to the kind woman working the breakfast and coffee bar on August 26th. She made our morning great! Negative: ""

Never had a bad experience. Stay there Thursday January 29th until the 30th. Was warmly greeted. Room was nice clean and spacious. Loved the pool and hot tub. Had a great night's sleep on the mattress. Went to go to breakfast . Great selection and was warmly greeted by Mae. is an absolute sweetheart and they should never let her go.

Fantastic and friendly staff with nice lobby and great breakfast. Those are best features. That's where good things end. This hotel needs renovation. Most areas of hotel beyond 1st floor were very run down. Elevators are scary with duct tape on some buttons. Pullout sofa bed very rickety with lumpy, ancient mattress. Not suitable for sleeping. Bathroom door had huge split in it and room door very old with loose latches. Only half the washing machines in laundry room worked. Undermount bathroom sink not quite flush. Cabinet doors practically hanging off hinges. It looks like they did try to spruce up some furniture and lamps were newer but as a whole, these rooms are not worth the nightly price. It's like a $79 room for a $175 price on average.

Upon arriving the staff stopped ordering their food to quickly check us in. Didn’t bother to tell us what time breakfast is, or any of the amenities because she wanted us in & out so her friend and her can proceed with their food order. Getting up to our room, I immediately notice the trash wasn’t changed out, there was no extra toilet paper, it was what was left over from the previous guest. The hand soap was also the same bar from the previous guest. The curtains were also closed with a hanger which looks like it was also from the previous guest. So to me our room was not clean. It makes me wonder if the sheets were even changed out or if the bed was just re made.. breakfast was your standard breakfast. It wasn’t amazing but wasn’t awful, what I would expect for a hotel. Only complaint w