Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Front desk is amazing!! Nice and professional! Room needs softer sheets for a better nights sleep. Most hotels take pride in their sheets and pillows. Breakfast is terrible. Run out of oatmeal packets? Need variety fruit not mushy apples. The service staff are not nice. This is not our first time here. I was accused of using my hand Instead of toggles and then staff realized I was NOT using my hand. They look for customers to do something wrong!! Why?

This trip was to celebrate my son's 21st birthday and I was happy with the room we had. We came from Dallas for this trip and was able with the location. It was clean and comfortable. The breakfast was hot and fresh each day! I would definitely book again in the future.

The night security guard was very rude on Friday evening. The ladies at the front desk had me going through the double doors to use the microwave due to the coffee in the lobby being cold. I came in later that evening to warm my coffee and the security guard came out of no where and was very rude. He Told me I had no business being in that room. I tried to explain to him this is where I was told to go and he ran me out of the room and started abusing his authority. Very unprofessional. I will not recommend this hotel if this is how the security is allowed to treat customers.

So great place most of the service has bee. Awesome. I have stayed here with work several times over the last 3 weeks. Kylie is the worst service you can provide. She clearly doesn’t like or want her job and is a disgrace for customer service! Even has an attitude stating “Tell my manager it won’t matter”! So if were me I would address this but I wi also be emailing the board of directors for Country Inn and Suites and Radisson hotels.

We really liked the location of the hotel, but be prepared for an unattractive view from the window. We stayed in the main building on the third floor with a view of a large highway. Despite that, it was completely quiet — the windows block out the noise very well, which is a huge plus. I can’t imagine what it would have been like with regular windows. The noise didn’t bother us at all. We stayed for a full week, and the view wasn’t an issue since we barely had time to look out the window anyway. Parking was very easy — there were always plenty of parking spots right next to the building, which was very convenient. Unfortunately, we were greeted by an extremely unfriendly woman at the front desk who didn’t even say hello. She was genuinely unpleasant and made it feel like she didn’t want