Country Inn & Suites by Radisson, Jacksonville - Orange Park

The stuff here is very friendly and accommodating. Right when you come in. They have a nice fountain for ambiance. They decorated the hotel for Christmas and it looks great. The rooms were very clean and comfortable. The best country inn stay I've had at this chain yet

The prices are affordable. The people who work here are friendly and helpful. I liked that they asked how often I wanted clean linens and towels to avoid waste of energy. I appreciated having breakfast at the hotel before leaving the hotel for the day. I would like to see a vending machine with some healthy snack choices so that the guests don’t have to walk the strip to the nearby restaurants. The hotel might have these machines and I didn’t see them.

The room carpet was stained and absolutely filthy. The shower water never got hot. It was barely warm even turned all the way to hot and the room and especially bathroom smelled of mildew and/or mold. I will NOT stay at this hotel ever again nor recommend it to anyone.

We booked the king bed suite and requested the top floor. The hotel has 3 floors, elevator, guest washer/dryer (for a fee), vending machines, fitness center, pool with a small grill area (but no hot tub), daily breakfast, and complimentary cookies. ||For breakfast they served eggs, sausage, either biscuits or hash brown patties, grits, coffee, juices, tea, hot and dry cereal, waffles||The room was decent size. The couch is a pullout. The TV was a good size with basic cable (we brought our firestick so we connected that using their Wi-Fi). Good shower, clean rooms!! Also inside was a mini fridge and microwave. There isn't much drawer and closet space. ||Customer service was amazing!! Very friendly and helpful. The outside area was just as safe and quiet as inside the hotel. ||There is a $75

The water for the shower did not get hot. I brought my dog and there was no pet policy discussed or posted on site or at the Hotel. The staff approached my children (under age 18) and asked them to send me to the front desk to pay a pet deposit. Very unprofessional. Could have been handled a lot better. Room smelled like mold.