Candlewood Suites Dumfries - Quantico by IHG
Dumfries, VA · Hotel
- Address
- Candlewood Suites Dumfries - Quantico by IHG, 16927 Old Stage Rd, Dumfries, VA 22025
- Phone
- (571) 659-9987
- Website
- www.ihg.com/candlewood/hotels/us/en/dumfries/wasos/hoteldetail?cm_mmc=GoogleMaps-_-CW-_-US-_-WASOS
Candlewood Suites Dumfries - Quantico by IHG is a hotel located in Dumfries, VA. It is one of 11 hotels listed in Dumfries. Its 4.1-star rating is above the Dumfries city average of 3.7 stars. It ranks #4 among Dumfries hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
Absolutely loved my stay! The staff was incredibly friendly, the room was spotless, and the amenities were top-notch. Everything from check-in to check-out was smooth—would definitely stay here again! The location was perfect, with great restaurants and attractions just a short walk away.
My husband and I decided to stay overnight with our service animal. The parking lot was atrocious! They could have done a better job with snow and ice removal. My husband and I almost fell! Then they charge a "cleaning fee" even for service animals. We've never been charged before staying at hotels and it was disappointing. The room was nice and my husband enjoyed the pool and hot tub. For the terrible parking lot minus two stars and then the "cleaning" fee another star removed. Please do better. We could have seriously been hurt in that parking lot!
Front desk Malek was very professional once I came to the location , I know how it is to be the new guy, ( I have almost a year working with IHG myself), after learning this I did not want to add on more to his plate, I initially called to ask about deposit, and communication was not good at first something to do with the phone connection with the internet, I reached out to the GM she clarified to me about the phone issue and the 150$ for incidentals, soon as that was clarified I started my way to head to the hotel to find out for some reason my reservation for 4 nights got cancelled without my consent, I was shocked and upset a bit called reservations called also to retrieve my points that wasn’t refunded yet for the 4 nights, but was told that I’d get them back, so I decided to still mov
I was in a situation where I needed to get the room a little bit early and they made it happen. The hotel itself was very clean.The cleaning and desk staff were top notch. I will definitely come back and stay here. Highly impressed with site and price. Also the pool area was impressive. 5 stars.
We stayed there 2 nights. All the ads show a recliner chair. We had a 9 month pregnant daughter staying with us. MY room had a recliner 221 room daughter room 321 did not have anything. We asked for a recliner we’re told place was booked solid so they could not get one.I look online and there were MANY rooms available..Went back to complain again was told..Oh well maintence man says you are checking out tomorrow so not going to look for one. I said but we have stayed 2 nights and your ad shows recliners in EVERY picture. Its a suite! Told we will advise of your request.lNOTHING done. Then we asked when we checked in where the water fountains were to fill our bottles. Told there were none that we had to buy water from their tiny store.. NO! We then found 3 water fountains in the building!
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.