Best Western Carlisle

Positive: The very comfortable bed. Shower chair provided and hand rails in shower. Just would have been nice if I could have gotten the shower to work Negative: I could not turn the water on to the shower in the room so no shower. Very disappointing after a trying day of driving.

Pet friendly, so that's nice. Front desk was accommodating and welcoming. They left us homemade Holiday cookies in the room, so that was thoughtful. The room? Wuf. Roaches, for one. I saw one scoot out to the cookie bag. The room was cold when we got there and figured out the heat was on or off, with no in between. The room smelled musty/damp even though it's winter and the heater should be drying it out. Beds were older, and visibly deeply sagging. Even at a quick glance, the bathroom could have been cleaner - dirt and dust left in the corners on the floor. The toilet seat was loose. I went to pull my phone charger out of the desk outlet and the entire thing came out of the wall. Seems like the reviews for this place are all over the place, so maybe some rooms are fine.

Both ladies at the front desk were welcoming very sweet and helpful. The gentleman working the breakfast area was friendly and had a beautiful smile for all! The room was clean, bed was comfortable. Breakfast was good, fully stocked and the area was clean. Location was easy access from the highway. We stayed here as a starting point to visit Gettysburg and it worked out great! We will be staying here anytime we travel through the area.

Went to the hotel for a mini vacation and to chill out at the pool since it was around 100 degrees outside. Took a King room with hot tub, room was great. The pool was great also, we were alone at the pool most of the time. Breakfast had the usual variety of choices you find these days. Waffle and pancake makers, eggs, meat, cereal, etc. Room and hotel were clean. Overall we had a nice stay and will be returning again.

There was a small problem this morning and management took it and fixed. I still give it all the 5 stars. Because there are great people. The rooms are clean and the breakfast is just. Continental, but a good one.