Bel Air Inn
West Springfield, MA · Motel
- Address
- Bel Air Inn, 387 Riverdale St, West Springfield, MA 01089
- Phone
- (413) 781-7825
Bel Air Inn is a hotel located in West Springfield, MA. It is one of 22 hotels listed in West Springfield. Its 3.2-star rating is slightly below the West Springfield city average of 3.5 stars. It ranks #15 of 22 hotels in West Springfield. There are 10 photos associated with this location.
Customer Reviews
We needed a place to stay last minute. Wish we decided to spend the extra $150 on a clean and reputable room. We checked in at 10:30 at night and had to utilize a walk up window as they locked the lobby and did not let anybody in. The gentleman at the desk spoke very little English. The room was filthy… The TV was broken. The window was broken. There was only one towel and the best part of all was the plastic shower curtain was black on the bottom from a years worth of disgusting, mold and mildew and bacteria. At checkout, there was another gentleman who spoke very little English, but asked me how the day was, and when I began to explain the issues with the room, he turned around and walked away. I know what most of you must be thinking, “what do you expect for $100?” How about one extra
In the last 20 years i would stay 3-4 times a year just to get away and it was nice. The last time was not. The tubes are a great size, however the last time i made them come back to clean mold around the tiles on the tub with them telling me that they would have the owner call me. That day never came so i guess the owner does not care. And all the years besides the last 3 you would not hear a pin drop. Now you can't even get piece there. Now i go up the street to the Red Carpet inn, they have 6-7 tub rooms, it is super clean and the staff is great.
Front desk guy is so friendly and awesome especially the night guy and he is checked in very fast and gave good room .
I stayed here with my family on May 21st until June 11th. During our time it was nice. The rooms are great sized and most seem to come with kitchens, complete with stove and oven. We had a full size fridge and microwave and plenty of storage in the kitchen. The owners and staff are very respectful and pleasant. Rooms are decorated nicely but sparsely and unfortunately our room didn't have enough wall plugs. They are currently undergoing renovations so definitely be patient with them. The location is right across the street from MCDs and down the way from Wendy's and shopping center. Would definitely stay there again.
Been here around 4 years ago . And to be honest new owners,manager was friend and very helpful. The upgrade in the rooms were perfect and they got some jacuzzis. Fire
Services
Top Hotels in West Springfield
| Name | Rating | Reviews |
|---|---|---|
| Blue - A Modern Hotel, an Ascend Collection Hotel | ★★★★★ 4.5 | 20 reviews |
| Baldwin Inn & Suites, SureStay Collection by Best Western | ★★★★☆ 4.4 | 20 reviews |
| Welcome Inn | ★★★★☆ 4.3 | 20 reviews |
| Courtyard by Marriott West Springfield | ★★★★☆ 4.2 | 20 reviews |
| Hampton Inn West Springfield | ★★★★☆ 4.1 | 20 reviews |
| Residence Inn by Marriott West Springfield | ★★★★☆ 4.1 | 20 reviews |
| Candlewood Suites West Springfield by IHG | ★★★★☆ 4.0 | 20 reviews |
| Comfort Inn & Suites West Springfield | ★★★★☆ 3.8 | 20 reviews |
| Red Carpet Inn West Springfield, MA | ★★★★☆ 3.8 | 20 reviews |
| Best Western Springfield West Inn | ★★★★☆ 3.8 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.