Wyndham Boston Beacon Hill

This is a great hotel for short stay. The entire staff from the bellman, front desk, restaurant all provided excellent customer service. The rooms were clean, bathroom was clean. I only gave it 4-stars because there were some cracks in the ceiling that were a little concerning and the elevator floor in the back didn't feel safe. Overall it's a great place to stay.

I’ve stayed here multiple times and keep coming back because it’s a great location, staff are always friendly and helpful, room rates are reasonable and the hotel is safe and clean. Great location to walk most places and short distance to Blue or Red line if you want to take the train. Right next to Whole Foods and CVS, with Dunkin Donuts down the street. Flour bakery in the corner is amazing too!

Positive: Location, but that's really all I liked. Negative: The room was old with mold growing on the carpet, which was wet from leaky plumbing in the bathroom. The breakfast menu was also not fully available; they ran out of ingredients. Staff wasn't available at desk at check out. The room wasn't worth $---.

I read all the negative reviews. I was skeptical too, but took the chance. I am so glad I did. I found it very nice. The service was outstanding. Especially Tee. The rooms weren’t the taj mahal but nice enough. The location could not be better. Close to the Train and six minutes away from the hospital. I was there for a follow up.

Regarding my stay at your hotel last night (Friday into Saturday). I booked the reservation almost a month in advance and confirmed it again yesterday morning. Between booking and check-in, I received multiple messages about policies and general stay information, but at no point was I directly informed of a scheduled power outage. After checking in yesterday afternoon, nothing was mentioned at the front desk. It wasn’t until we were already in the elevator that we noticed a sign stating the hotel would have no power today from 8:00 AM to 12:00 PM, which coincides with checkout time. Our room also did not receive any written notice under the door, though we later learned some rooms did. As a result, this morning we had no lights, no TV, no way to charge our phones, no room phone, no hot w