Marriott Vacation Club at Custom House, Boston

The location of this hotel is absolutely perfect for a trip to Boston. Everything we wanted to do and see was within walking distance. We only had to Uber twice for restaurants a bit further away. But that was only because we have some foot injuries. The walk to those places were no more than 20-25 minute walks anyway. The service was amazing and we felt very well taken care of. They also have special tours of the building and we even got to do the dark chocolate tasting course. It wasn’t too long but still delicious and informative. There is also a look out tower right under the clock. I recommend a day, twilight, and night visit up there. It’s gorgeous. The room worked perfectly. It was just my mom and me and as an experienced couch fold-out bed guy, it was a comfortable bed. The room

Perfect place to stay to explore Boston. All the staff were friendly and helpful from the valet to the bell hop and front desk. Perfect for families who want to walk to the Aquarium . Will definitely be staying again. Side note the bartender ( cant remember her name) made amazing drinks for me and my husband. She was engaging and friendly to all patrons.

I was starting to think that customer service was dead, but thankfully it is still alive and well at this Marriott. The hotel is a beautifully updated historical property in a lovely walkable area of Boston. Our room was spacious and well appointed. The front desk and valet were friendly and accommodating. Couldn't have asked for more for our Boston overnight to see a show at TD Garden.

Positive: The location and the amenities Negative: I thought I was going to have a harbor view as it’s what I selected. I did not have a harbor view.

Wonderful stay with great service and views. Smooth check-in, very friendly staff, and a fantastic location near Quincy Market and the North End. The rooftop viewing deck with 360 views over Boston is a big bonus. Heads-up that non-owners may be invited to a Marriott Vacation Club presentation, but declining was no problem at all. Would definitely stay again.