Wingate by Wyndham Richmond Short Pump

Great location in Short Pump, convenient to restaurants and shopping, but the hotel could use some updates. The decor is a bit dated and worn, the elevator was somewhat concerning, and the rooms are in need of routine maintenance and a good deep cleaning. That being said, the front desk staff is welcoming and helpful and definitely improved my stay.

This location was one of the better Wyndham properties I have stayed in 2025. The rooms and common areas were very clean. I believe this location underwent a relatively recent renovation. The free breakfast was fairly decent. The hallways were well lit and the carpets were clean. The heat in the room worked well and the bathroom was in good condition. The bed and furniture were also very comfortable. I was very satisfied with this location.

Positive: Quite rooms Negative: The a/c wasn't the best. I had a room right above the indoor pool and the heat from the enclosed pool radiated up thru my room.

Front desk staff at check-in and check-out were very friendly. Location and parking were very convenient. Elevator reeked of smoke. Room was clean but very shabby. Bed linens were worn. Paint was peeling in multiple locations. Bathroom and tub fixtures were chipped and had poorly applied/maintained caulking and grouting. Felt like a much lower-end facility.

Incredibly warm, welcoming and helpful front desk staff! Thank you Kesia at night and Shawna in the am! Extremely clean hotel and room when I arrived. Breakfast was good with fresh granny apples, waffles, eggs, biscuit and sausage gravy, cold cereal choices, oatmeal, coffee/tea, juices. I love that they have cranberry juice among the choices! Comfortable relaxing stay.