Wingate by Wyndham Gurnee

our stay was awesome. staff was very accommodating and friendly. room was very nice and clean and my son loved the amazon prime for tv and extra on demand channels. pool was very nice with crestal clear water. breakfast was very good with many good options. will stay here again for sure.

Needed to spend 3 nights in town with other family members. I was *very* pleased with the service at the desk, the clerks all personable, efficient, and friendly. Although the hallway carpets are a bit worn, the rooms were in *great* condition and *very* clean. Bathroom also excellently clean and up to date with a nice deep tub that provided a lovely soak. No hesitancy over cleanliness. Out of a group of 7 others needing to be in town, this introvert reserved a single queen room. It was smaller than the others, which was my preference. One comfy chair with ottoman, desk area, nice larger 'dorm fridge' with small 'in fridge' freezer (others in the double queen rooms had smaller fridges with no freezer.) The iron and ironing board were perfectly functional and also clean. *All* the furnit

Positive: Customer service second to none. Had a problem with the a/c in the room. They changed us to another room effortlessly. Negative: ""

They were really nice at the front desk but the rooms were not clean. Walls were gross, door was gross, baseboards, headboard etc and room smelled very badly. They may need to hire better cleaning staff but they offered us a second room and were very kind I will say that. If you’re big on cleanliness, this spot isn’t the place for you.

Older building that is well maintained, our king bed room was very clean and good size, carpet in good shape, bedding spotless. Bathroom is showing it's age a little, still very clean, plenty of towels, could use some type of handrail or something to help with getting out of shower. Breakfast was kind of skimpy, we went out to Denny's a couple blocks away anyways. (Hotel coffee was good). Pool was on the small side but looked clean. Good price, staff was helpful and you can walk across the street to the mall. If you like the window open in warmer weather and you are facing I-94 (Rear of building), lots of traffic noise. Probably would return here next time we visit mall.