W San Francisco

Very nice hotel with excellent service. From the moment you walk in, you are warmly greeted and well taken care of. They even provide complimentary tickets to the modern museum, which was a great experience. At night, there was a DJ, creating a fun and lively atmosphere. They surprised me with a room upgrade for my birthday, which I thought was such a thoughtful touch. The rooms are very clean, and the location is perfect. I would definitely stay here again.

Great location in SoMa that’s close enough to Union Square, public transit, and other points of interest without being too close to the hecticness of the surrounding area. ||Rooms are clean and very spacious with enough room to spread out and many surfaces to place luggage on. The bed is one of the comfiest hotel beds that we’ve slept on. If you’re lucky, you’ll also have a great view of the city and the Bay Bridge. ||Special shoutout to Josh at the front desk for taking care of us and making us feel welcome the entire stay. He went above and beyond to make sure we had everything we needed, which made the whole experience even more enjoyable. ||Overall we’re so glad to have found the perfect place to stay any time we’re in the city. Looking forward to the next time we’re back!

Good location. Kind ans friendly staff. Excellent breakfast

I was there for business, and what you’d expect. Standard W hotel. - high quality, high level of service, amazing bed. One thing I appreciate is the coffee pods in the room, the bedroom is spacious so it’s the bathroom. Two things I wished it had. 1 higher pressure rain shower, and a bigger gym. Not that they are bad, but that would make a difference.

Superb in every single way. When we arrived, we were met at the front desk by Janny who gave us a seamless, informative check in. She was great, and we wish all front desk team members were as phenomenal as she was. Both Janny and Jason were great every time we stopped by the front desk for questions or information requests. Thank you! Huge props to the bar staff and valet staff. We really appreciate both teams. One of out favorite moments was hanging out with the AMAZING DJ on Thursday night. He was so fun, and let us pick which vinyls we wanted to hear him mix. So cool! Keeping the spirit of W music alive. The Managing Director of this hotel should be very proud of such an exceptional team. We cannot wait to come back.