W Boston

What an amazing experience ⭐ From the minute we parked the car the staff was their welcoming us - valet, registration, etc. Our room was so classy 👑 We received a knock at the door with a nice surprise of chocolate strawberries & fresh macarons. 💗 We were literally across the street from our event at the Boch/Wang Center 🙂 and restaurants. Thank you all so kindly for your amazing customer service, you filled our hearts as we celebrated Valentine's Day 💌💘 & a show, all while making our stay easy so as not to have to drive in a blizzard.🫶

Room was not clean that I found a pair of dirty socks on the floor. Bathtub drain was stuck always. Billing was always a mess that it took a number of back and forth to get it right.But the breakfast was great, and the waiters are very responsive and professional.

We absolutely loved our stay at the W Boston! The hotel is perfectly situated in the heart of the city, within easy walking distance to Boston Common and Copley Square, and just a short Uber ride to most major attractions.||Check-in was quick and seamless, and we were warmly welcomed by Jenny and Megan at the front desk. They were incredibly friendly, helpful, and genuinely kind—going out of their way to answer our questions and make sure we felt at home. Their hospitality truly set a wonderful tone for our stay.||We stayed in a corner king room, which was beautifully designed with floor-to-ceiling windows and a spa-like bathroom featuring a separate tub and shower. The room was spotless, well-maintained, and very comfortable. Because the hotel is close to nightclubs and bars, there can be

Loudest room. Paper thin walls. Drunk morons at 3am, multiple nights in a row. Loud club music. Loud street noise. No sleep. Horrible hotel. I’ve had better nights at Motel 6 at 1/10th the price.

Loved our room with really comfy beds and great additional seating. Restaurant food was great - all bartenders give great service, too! Best part of our stay was the outstanding, above and beyond, warm and friendly customer service, especially from Paul, the welcome ambassador. Had to leave our bags after checkout, and when we came back to get them, he stayed and talked to my elderly mom while I changed, and made sure we stayed comfortable until our ride came. He truly cared about us and was above and beyond aware of making sure we had an excellent departure. Such a kind and professional person! Cabo in the dining room saw us looking lost and literally ran to us to help us with a table, stopped by many times to make sure everything was going great, and truly loves people! Our server at b