Tru by Hilton Wilmington Wrightsville Beach

If I could give 10 stars I would. At 1:30 in the morning, after long day of travel and an absolutely nightmare experience at Element by Marriott and SpringHill Suites by Marriott just across the street, I was exhausted and honestly shaken. Despite having a confirmed reservation, I was denied a room, treated like dirt and threatened by one hotel employee. It was frustrating, humiliating, and completely unnecessary—especially at that hour. After an hour and half of trying to get me a room, they booked me at Tru by Hilton, which I should have done myself an hour earlier. Upon arrival, the front desk associate was genuinely kind and empathetic. I am so thankful for her, because it was the only positive and uplifting part of that day. She took the time to listen, acknowledged what I had been

We recently stayed at this hotel while on a surfing weekend in Wilmington/Wrightsville, NC. Excellent choice! The hotel staff were great and made us feel welcome right from the start. They had no problem with us bringing our surfboards into the room. : ) The hotel and grounds are super clean, and our room had lots of space for ourselves and boards! The room was spotless and the beds super comfy. When visiting this area again, this will be our "go to hotel" for sure. Thanks much for a great stay! PS. The waves were great too!

Positive: I love the breakfast, and all the amenities that were in the room. And it was really nice that the person who checked us in text later and asked if everything was OK. That was really nice. Negative: There’s nothing I did not like. We will be returning to this hotel in the future and will be looking for TRU hotels from now on, when we travel.

Best hotel staff I’ve ever met, even compared to some at higher end hotels around the world. The GM and his team are very accommodating, communicate well, and are super friendly. The hotel itself is clean and put together. Location and parking lot are also perfect since we travel with our boat and needed close proximity to the boat ramp and need a lot of parking space. We’ll definitely stay here every time we’re in town.

My family has booked at this location at least five times in the past year and we always have a great experience. Staff is polite. Rooms and common areas are clean. Cell service in the actual rooms can get spotty but hotel does offer free WiFi. There’s also more than enough space in the rooms for a pack and play if you do bring one.