TownePlace Suites by Marriott Potomac Mills Woodbridge

Everything looked either new or recently updated, very clean, impressed by how nice the room was. Gym area was also very nice. Didn't use pool, but it was very small. Breakfast was ok if you want bagels, muffins, or waffle, but no meats or warm eggs. Location was great.

My daughter had a reservations for her birthday for today 5/6-5/8 when she arrived at the hotel(around 10pm) she and another guest was informed by the night auditor that there was no rooms available, the person at the desk called the manager who informed them to offer points(which is unacceptable) she drove almost 6 hours to be told there was no rooms available. Surprisingly one room became available and instead of offering it to the guest who arrived at the desk first management told the front desk person to give it to the person who is staying the most nights, which was the gentleman who came in after my daughter. The employee was no help in trying to accommodate my child which left her sitting in the parking lot of the hotel trying to find another hotel to stay at. She was unable to fi

Don’t stay here. I’m a longtime Marriott Bonvoy member and regularly choose Marriott properties, but this was the worst experience I’ve had. Despite the hotel being half empty, we were placed in a room directly next to the continental breakfast area on the first floor. The noise had us awake very early. There were also strange odors coming into the room at night, including marijuana. On top of that, the toilet stopped flushing for a period of time. Overall, it was not a good night. There are better options just down the road—steer clear of this one. The manager said she would call to discuss the issues but never followed through, which only reinforced the sense that they simply don’t care.

Positive: Front desk staff very helpful and friendly. Negative: Friday breakfast staff rude and unpleasant. Food was prepared poorly.

Clean room. Nice floor plan. Excellent service by staff. We had questions promptly answered and solutions given from very courteous, friendly associates and management.