The Westin Boston Seaport District

An awesome hotel; I can safely say I've never stayed anywhere where the staff were this professional, interested, and friendly. When we ordered a gluten allergy accommodating meal from room service, they actually called us back out of genuine concern at confirming the details and getting the order right; that's never happened before. David at the front desk especially was AMAZING! My stay was significantly better because of him. Thank you David!

Loved this hotel! The location is amazing and walkable to so many great restaurants, shopping and the waterfront. Our hotel room was great, but the real highlight was the in house virtual personal trainer ALANA LEGER wellness. Having a guided, high quality workout right in my room or in the fitness studio felt like a luxury. Such a cool and thoughtful amenity. Can’t wait to stay here again!

Positive: Location Negative: OMG where do I start. The staff were short and rude including almost all of the valet staff. The parking garage was full but they still charge full price for valet which was the only option. The AC and fridge didn't work and the room was dirty

Arrived on a Thursday evening after a more than seven hour drive from Southeastern Pennsylvania that cemented in my mind that no one in the state of Connecticut knows how to drive. Seriously, I’ve seen serial killer confession tapes show more evidence of empathy and respect for others. As we pulled up to the hotel entrance, two things became very clear; this place was way too classy for our little family, and no less than 7,000 other people had swarmed the lobby, attempting to check in at the same time as us. Only parking available was valet at $65 a night, which I found out was fairly reasonable for Boston. Our reservation had check-in listed as 4 PM. It was 8 PM by the time I was able to reach the front desk where I was told that our room was not yet ready. It took another hour before we

Ate breakfast in the restaurant this morning. Had the most pleasant experience with Sharon at the host station. I didn’t realize I arrived 20 minutes before opening as she went ahead and sat me so I could do some computer work. She then apologized that breakfast would be a minute, (for no reason as I was the one off schedule) She made me feel like family in for the holidays and the food was delicious as well. Cairo my cook made the absolute perfect omelet. Thank you Sharon and Cairo for making a busy week feel a little less stressful!