The Villas of Amelia Island

The outside of the building is run down and needs cleaned and painted. My room was adequate for a Days Inn in the 1980's. I was disappointed, but that is not the real problem. The problem is that the room stunk like sewer gas. I dropped my bags off, left the back door open and left for 10 hours. When I returned the stench was still there but tolerable. I would have wanted to change rooms but the complex is so large and poorly marked I didnt want to deal with that. I woke up early in the morning and the stench was back full strength. There is no way the maid and the last guest didn't notice this. You must have been made aware of this problem before. You obviously chose to ignore it, knowing the it is such a pain to change rooms you could push it off room 2527 on me.

Positive: Beautiful scenery. Negative: Room was outdated in my opinion. Housekeeping came to my door twice before 1100 checkout, to see if we had indeed checked out yet.

Our family spring break vacation to Amelia Island started out wonderfully at the Omni Resort. The initial experience was super, with everything we hoped for in a Florida getaway. ||||Unfortunately, unexpected construction began at our Villa, creating unbearable noise that made it impossible to relax. After enduring this for two days, we contacted management about our concerns.||||This is where Nic Bali, the Director of the Front Office, truly shined. He addressed our issues promptly and transformed what could have been a ruined vacation into an amazing experience by moving us to another Villa. His responsiveness and genuine concern for our comfort made all the difference.||||The entire Omni staff was exceptional. From the friendly service at the Coffee bar to Travis at the pool (you are tr

In my experiance the villa was like a small apartment. Ample space king size bed, kitchen living area. Ideal, only thing was a small musty smell. But opened the windows and aired it out it was ok. Was there for a conference in the Ritz, but was enjoyable.

I went to gate security guy was extremely rude to me with his attitude and nasty tone and told me I'm not on the list caused me several hours delay. White boy with thick accent lied and said manager on back when I asked, then he ignored me then I asked for manager again he told me manager not here, then he didn't give me address for unit, just a map, I had to keep driving around. Then door to unit not opening when I swipe card, I went to office several times about it white female keep giving me run around, then she told to go back to unit then call her which made no sense, then I ask to change unit, but she ignored my request and continued to talk over me. Then she said she'll change the cards, but I saw that she didn't activate it. She was also watching to see if other people looking as