The Sunny Miami Sunny Isles Beach, Curio Collection by Hilton

A classic case of instagram vs reality. We reserved an ocean view room and what we got was a parking lot view & Jose at the front desk said “it happens.” We checked in late on a Saturday with exhausted kids & so we stayed for 2 nights until we could find something else. The junior King suite is small, suffocating and the walls are paper thin. After the carbon emissions from the parking lot, the sound of the traffic & elevators all night, we woke up and had a great day at the beach/ pool. The location is great but the rooms are absolutely terrible & although the staff is trying their best, they seem completely unsupported and helpless. We were able to cancel and move to another hotel and get a refund for unused nights but truly can’t help feeling like we got played. Not a good feeling. Cons

The Sunny won me over in a heartbeat. Lovebirds Café served the most amazing latte, Sunny Athletics brought me in on a unforgettable group bike ride, and the pool-and-beach combo? Easily the best in North Miami. A stay that feels equal parts energy, ease, and sunshine.

The services at Newport Beachside was excellent. All the staff at the hotel was nice. I was celebrating my birthday with my family and specially the staff of the beach were super nice preparing a wonderful surprise for me and my family at the beach. Besides that the staff of reception and Concierge were super kind, giving to me the best room with sea view and balcony, later they sent to my room special gifts, such as a beautiful tray decorate with a delicious plate of fruits with cheese and Champagne. Also we receive while we were at the beach complementary drinks from the bar and free breakfast. We want to show our gratitude to John Quiñonez, Orlando Perez, and the beach staff especially to Zion, Issac, Carl and Jean. I definitely return soon to this hotel because they treat me as

This dog friendly resort had it all! And then some! I have never stayed at a place where every single person working there was nice to us and seemed very happy to be there! Beautiful location, beautiful rooms and great atmosphere. The valets, the front desk, the cafe workers, the bartenders, and all the service people smiled when they saw us and our dog. I would absolutely stay here again. Dog owners FYI - the resort is very dog friendly, however, the location is not. But a very short and quick drive to Hollywood helped. Limited beach access, dog parks, and some dog friendly breweries and eateries (with outside patios) can be found here! Thank you for a wonderful trip!

Room is great, we had the one bedroom suite ocean front, amazing room and view. We got there really early and unfortunately they couldn’t accomdate us with an early checkin, room was ready at 3;45 but the floor was covered of dust / Sand, not quiet clean… No paper toilet in the restrooms lobby, found hair in the ice cubes in our drink. They could step up their hygiene standards. Staff were really friendly and polite ( Alex at the beach !!) thanks