The Ritz-Carlton, Boston

A short two-night stay. The busy lobby and greeting were a bit impersonal - for a Ritz-Carlton, I felt that a more personal, warm touch could be provided. The room was large, clean, but again I found it quite sterile in design. The hotel is not by any means bad, and the location is excellent, but it seems very corporate in nature and lacks the true luxury touches that would really make a stay stand out. Stay here, and you will get a consistent quality, but nothing that is really special compared to other luxury hotels, and Ritz-Carlton’s that I have stayed in.

Enjoying our stay. Very good base to visit Boston. Great service great location rooms comfortable. Renovated but still has a bit of a dated feeling. The only drawback. However thoroughly recommend it. If we return to Boston we will surely return to the Ritz. Finishing this review on our last day here. Sunday lunch the 28th. I believe that this place is made by the people that work here. Ryan and Adriatic the concierge. Noel and Melissa at the Avery and so many others. We had a wonderful time. Will definitely return if we are back in Boston.

My three night midweek stay at the Ritz-Carlton Boston had a rough air con start — that quickly was remedied. And then it was pretty flawless.||#boston #ritzcarlton #ritzcarltonboston #upgrade #airconfail #airconbliss #servicerecovery ||||My NUAs were declined, but I wasn’t surprised since it seemed almost sold out.||||The hotel did bungle the original room air con, but they recovered with a new upgraded view room (even while almost sold out) with vastly better air con while I was away at dinner. They also offered a $100 F&B credit for the inconvenience, which I thought was more than fair. ||||After coming back from dinner that first night, it was a pretty flawless stay. The air con remained around 64-66 F for the rest of my stay. The room is very comfortable, and they even brought 2 fans

My recent stay at The Ritz-Carlton, Boston was nothing short of exceptional. The property itself delivers everything you expect from the Ritz comfort, elegance, and a standard of hospitality that’s in a league of its own but what truly elevated my experience was the outstanding service from Ouijdane in the Communications Department. Her professionalism, attention to detail, and genuine dedication to ensuring a seamless stay were remarkable. She anticipated needs before I even voiced them, handled every request with grace and efficiency, and made me feel like more than a guest she made me feel valued. People like her are the reason luxury brands maintain their reputation, and she embodies the Ritz-Carlton gold standard perfectly. If you’re considering a stay in Boston, this hotel is a gua

Last month, my wife and I stayed at the Ritz for our anniversary weekend. We were given a perfect room overlooking the Boston Public Garden on the club level floor. We have stayed here one other time and it was a lot of fun. The staff is very nice and the location is unmatched. We have stayed at many Ritz properties and the offerings they extend for kids are a big plus. Upon checkout, Alberto was able to find a kid’a backpack and stuffed animal for our two year old son. We appreciated this and our son loved it when we came back home. Overall, this is a great property for a weekend getaway that’s proximal to the nicest parts of Boston.