The Newbury Boston

Excellent hotel on all counts. Very thoughtful service from everyone in the hotel from front desk, bellman and fireplace butlers. Andrew at front desk had great restaurant recommendations and set the tone from check in to check out. The Street Bar is a great amenity and it's the same kitchen for room service. Hotel is pricey but worth it.

I had a wonderful stay at The Newbury Boston. The service was attentive and professional, and the overall ambiance of the hotel was exceptional. There is a timeless quality to the property—it genuinely feels like stepping into an old American film, with classic elegance blended seamlessly with modern comfort. It quickly became one of my favorite hotels in Boston. The amenities were excellent throughout my stay, and the rooftop restaurant, Contessa, was a standout. The abundance of natural light, beautiful views, and relaxed yet refined atmosphere made it a perfect place to spend time, whether for breakfast or simply enjoying the space. Overall, The Newbury delivers a memorable experience that feels both luxurious and warm.

Positive: Everyone was so kind Negative: No

I was here in Feb 2026 for a business meeting. This was my first time at this property. Usually not a place I pick when in Boston. This is a historic property. The charm to match and the local area history to back it up. Right across from Boston Common (park) and on Newbury Street within walking distance of some upscale stores including a rear access to the Tiffany store itself. I was impressed with this property. Class and charm and luxury all put together. The service was impeccable and very attentive. I even dined at the restaurant on the 17th floor and that too was perfect. The bar/restaurant on in the lobby level is charming as well with a library setup for good quiet talking/meeting corners. I can see this place being a good romantic getaway when in Boston. For select business travel

The Newbury Boston is undeniably a beautiful property with an elegant atmosphere and a great location. However, my experience was disappointing due to how complicated simple interactions felt. I did not feel particularly welcomed by the front desk, and when trying to get a table at Street Bar, the process felt more like an interrogation than hospitality. Instead of feeling relaxed and taken care of, I left feeling uncomfortable and out of place. I believe hospitality should make guests feel at ease regardless of appearance, and unfortunately that was not my experience here.