The Hythe, a Luxury Collection Resort, Vail

From the moment I stepped into the lobby of The Hythe Resort, I was captivated by its stunning aesthetics. The warm, inviting decor set the perfect tone for my stay, creating an ambiance that felt both luxurious and welcoming. The attention to detail was evident, making me feel right at home. What truly stood out during my visit was the exceptional customer service. The staff were genuinely warm and friendly, always ready to help with a smile. I particularly enjoyed the delightful touch of free s’mores and a cozy fire pit outside the lobby, which made for a perfect evening gathering spot. The complimentary hot chocolate was an added bonus that perfectly complemented the Wintry atmosphere. Breakfast at the resort was one of the best I’ve ever experienced! The variety and quality of the me

Positive: The staff was very good Negative: To many surprise fees. Don’t be so secretive

I just stayed here for the first time this weekend and the hotel was extraordinary. The moment we pulled up, the valet came up to us and attended to our every need. Parker was the person who helped us. He made sure we got help with our bags, said 'hi' to my dogs, gave them treats and made sure that my car got charged up before we left. The valet even found one of our lost leather gloves and made sure it got back to us before we left. We used the heated pool and hot tub that evening even though it was below 0, and both were fantastic. We opted to get room service for breakfast with the ribeye and eggs, banana foster pancakes, bacon, juice and coffee. Everything was exquisite; just perfect. Our room was everything that we could've asked for. The fireplace was heavenly and, with our room over

During our Christmas stay with family, we experienced a few areas of concern that stood out, particularly given the otherwise exceptional standard The Hythe represents. The property itself is truly incredible. The design, ambiance, and overall atmosphere reflect the caliber one expects from a Luxury Collection resort. One area I would recommend enhancing is the buffet experience at Revel. The restaurant’s visual presentation and setting are outstanding, but the service execution and food quality did not fully match the space or the brand promise. With refinement in those areas, the experience could align much more closely with the hotel’s overall excellence. That said, I want to specifically recognize Ajoyah for her outstanding professionalism and care. She went above and beyond in address

The good: you can put on your boots, and the ski valet has your ski's waiting at the gondola. It is only a few-minute walk out the back of the hotel to the gondola. The ski shop is run by "Up North" and I have to give the entire ski operation 5+ stars. The parking valet guys were also 5+ stars; we used them as "concierges" since the real concierges always had their heads buried in their laptops and the valet always seemed to know everything. The "grab and go" place near the ski shop was a great place to get breakfast on the way to the slopes. The bad: I kept asking the cleaning people to vacuum the common area floors since a lot of food was on the ground and seemed to there for 24 hours or more. The rooms were just OK. I always look around the shower, and they have to work on keeping t