The Bostonian Hotel Boston

I arrived at The Bostonian last week for my 10 year old daughter volleyball tournament. We arrive late like at 9 pm. We noticed heater was not working right away. I tried using room phone and wasn’t working either. I advised front lobby and they said a technician was coming over. My daughter had gotten ready to sleep and I put her Beats headphones in drawer of nightstand as we regularly do that. After an hour , I went back downstairs and they said they were going to change me to a different room. After me and my daughter moved to a different room, she forgot to grab headphones from drawer. In the morning heading to the tournament, she noticed about her headphones. As we were leaving, I advised front lobby that we had left headphones in drawer of first room. I said I’d pick them up coming

We stayed at the Bostonian due to it's location and we weren't disappointed in that aspect. The hotel is centrally located and within walking distance of almost everything you could want to do in Boston. It is definitely a great location.||However, besides the location, we were not impressed. We stayed for five nights and housekeeping only cleaned our room once, despite us asking about having our room cleaned. There was a shortage of towels in our room and that, along with no housekeeping, meant we ran out of towels. At one point I asked a housekeeper in the hallway for extra towels and she told us she did not have enough - to call the front desk. Since housekeeping wasn't coming to our room and we had already asked the front desk for housekeeping services, we resorted to taking towe

Will never choose to stay here again. The location is the only positive. As in it’s centrally located. But you will hear LOTS of drumming, and lots of nightlife. This is not the hotel’s fault. It’s the downside to being right outside Faneuil Hall. The people at the front desk are rude and forgetful. Never got a smile from anyone but the luggage man and when I asked for a bathrobe, the guy at the front desk passed the task off to someone else but forgot to pass along the correct room number. The rooms are run down and disgusting. We stayed in a standard double room and the dust in the room was pretty gross. The balcony door’s lock was barely functional(inexcusable when you know you have small children in a room), the tub fixtures were falling off the tub, and the ice machine on the 3rd flo

Here's an honest review. 2/27-3/1/2026. The hotel price was comparable to other hotels in the area. I paid in full well in advance, but they sent me a confirmation in computer code that was unreadable. The fees are ridiculous. $ 30 per night and they hold $100 per nights stay. They then deduct the fees from your $100 per night. So five nights would be a hold of $500.. The room was dated and a wonky bath tub set against a wall giving very little shower space. The kick boards against the wall were covered in DIRT. Shelves hadn't been wiped. I crawled into bed after a long flight only to smell body odor on my pillow cases. This is a dirty below average stay. If your thinking this is comparable to the Park Plaza, you would be mistaken. Complimentary bottled water....There was

My husband and I stayed in a beautiful room with a juliette balcony and a fireplace. We could watch faneuil hall from the window. Management was very accommodating and honestly, elegant. We ended up having a really good time, and the location can't be beat. Breakfast in the morning was also fire.