The Berkeley Hotel

I had to come to Richmond for a business trip. I called several hotels (call centers for the hotels) but when I called The Berkeley, Alfreda at the front desk, answered. She was so helpful and took care of everything I needed. I was so impressed that I got an actual person, at the location, who was knowledgeable and accomodating and she knows how to take care of people. She has that southern charm that is perfectly welcoming! Ricky, our valet, was thorough, curtious, a hard worker, and very pleasant. We had 4 cars and he knew who was driving which vehicle and told us what number to ask for when equesting a vehicle. We were not forced to valet and were told we could self park, but not knowing Richmond very well or where public parking was, I was perfectly happy to let them take care of the

There was no trashcan in my room and there's no parking but, otherwise, this place was fantastic! The rooms are modern and cozy. Would definitely stay again.

February 2026: We stayed for only 1 night (thank goodness). Nowhere on the hotel’s web site does it indicate that you will be overpaying to stay in a construction site! Not kidding! We only learned about the ongoing construction via a sign on our way to the elevators after checking in. The elevator had packing blankets hanging in it presumably to protect it from construction materials. We were getting settled into our room (#1) when we noticed trash in the trashcans and an obviously used robe in the closet. So, a partially cleaned room? Upon calling the front desk we were told that there wasn’t any housekeeping available in the evening so we would be put into a new room. Btw the front desk lady was very pleasant. Upon entering the new room (#2) we found ourselves in a literal construction

We had such a great stay at The Berkeley in Richmond VA. The customer service was amazing and Noah and Sarah at the front desk were super friendly, professional, and really made us feel welcome. The lady who worked the evenings was also so kind and helpful (sorry we didn’t catch your name!). The rooms are newly renovated, spacious, and beautifully done with modern touches that make them super comfy and relaxing. Everything felt fresh and clean.||The location couldn’t be better. It’s right on a cool street with tons of great restaurants and pubs just steps away. It was a great experience despite the current renovations. We’ll definitely be back!

We have stayed here many times. They have been renovating for years. Hotel check in is great Employes are friendlyand professional! Valet great. The new rooms are modern and spacious. Great restaurant accross the street, Tobacco Company Restaurant. There is a restaurant/bar on the property, they share the entrance but are not the same buisness, The Chef's Kitchen. We wanted a glass of wine before going up to our room and we were told that they can't take any "walk-ins" . Meanwhile a photographer for Valentines day was trying to goad us into a picture. I'm sure they we overwhelmed with Valentines night couples reservations, but when your connected to the hotel lobby you must expect hotel guests to enter, especially when your doors are open. Very strange.