Super 8 by Wyndham Hayward Downtown

You know what you're getting when you book the cheapest motel in the area. Like any other cheap motel, the blankets are stained and ripped, there's gum on the floor of the bathroom, and all of the furniture is heavily damaged here. That's expected. But this motel takes it to another level. ||I booked a "non-smoking" room which reeked of smoke. When I asked the front desk, they told me "sometimes people smoke in those rooms anyways." They gave me no compensation or offer to switch to another room. ||The worst offense is that 3 days after I left, they charged my credit card twice without informing me. When I finally got them on the phone, they told me it was for "damages." That is beyond rude since the place was so damaged when I arrived, and I definitely did not damage anything in the room.

Rooms Need little bit attention when it comes to cleaning and vacuum. Breakfast was good but its to go breakfast. For e.g Cereal, Bread, Coffee,Juice for kids and adults (Honest brand) Yogurt and Banana. Not bad at all. Staff was very helpful and they listen to your request and concern. Vanity has Hot and cold water but Shower had no hot water compare to vanity in our room.Janitor comes everyday and clean the room and vacuum. Overall experience was not bas at all. Prices were very affordable and office staff was helpful.

Upon entering my room, the entire room smelled of cigarettes and weed. Every wall had stains of some kind, even the drapes. The bed sheets had cigarette burn holes. This was advertised as a non smoking room. The smoke and carbon monoxide detectors were missing from the ceiling. The cable tv was not working. The clothing rack was all rusty. I slept there for two hours, as I needed some sleep before my long drive home. Upon checking out 2 hours after checking in, I told the front desk clerk the room was disgusting, and he only asked if I wanted a receipt. Was never offered anything else. Do not waste your money on this place. Why would housecleaning make a bed with sheets with cigarette burns? This place needs new management, and housecleaners. Writing to Wyndham Hotels made no difference ei

Positive: I like that.There was no deposit when you use a card Negative: They could have cleaned up better and more often

The staff here is nice and very helpful. And the maids are nice and everything that you ask of them. I never had a problem with my room being dirty smelly.