Staybridge Suites Des Moines Downtown by IHG

We had an excellent stay at this hotel. It has a great location in the East Village in Des Moines Iowa. We were in walking distance of many different places. The hotel was clean and comfortable. The breakfast was really good and had lots of choices. The hot tub and pool were very clean as well. The staff was excellent. Friendly and helpful. I would recommend this hotel to anyone. We will definitely be back to stay again.

It is very unlikely for me to give negative reviews, I much prefer to give 5 stars. My check in took about 20min, but there was learning going on, so that makes no impact on my rating. The room was dated, but clean. Clean outweighs style. The kitchen had one coffee cup and three dirty water glasses. All I wanted was a drink of water. I used my hands as a cup. There were no plastic cups or disposable coffee cups. In the event your spouse and you both want a cup of coffee, you'll have to invest in metallic straws and share. Here's where I get VERY critical. The parking ramp. No where in the ramp does it point you to the hotel lobby. Oh there are some doors, and you can scan your room key, but they dont open. Not one sign pointing you into the direction of the lobby! I walked from the

If i could leave 0 stars i would. To begin the wait was ridiulous and they had excuse of wrestling then maybe space out ur check ins not have them all at once. Then had to go back in and get key cards again because the first werent activated. Paper towels and toilet paper were almost empty stated they are trying to help the environment. The towels rang put brown that were provided in the kitchen. There were pretzels on the floor and a cheeze its box under the leg rest. Pubic hair in the bed along with a stain. Its a maze from the parking garage into the building. Expired milk in the coolers. The “room services” isnt part of the hotel and is a complete scam and u have to get it from the lobby but yet they call it room service. We Were given $20 in credit for a $300 room. Points useless we w

This is a newish hotel, quiet and clean. The location was perfect for us, being within walking distance of the Capitol and other sights, and the Performing Arts Center and the Events Center. Parking was $20 a night extra, but easy. Nice complementary breakfast and friendly staff. Great, soft beds. ||But the bathtub is a hazard with a round, slippery bottom, and no useful grab bars. Beware!

4/5 stars. I recently stayed here with my other half for a concert in downtown. Staff is absolutely phenomenal, continental breakfast (I'm gluten-free) was exceptional and the room we stayed in was basically a studio apartment- very nice! Now for the reason for the rating. Hidden fees everywhere! Check in fee of $50 plus a $20 parking fee that I was not aware of. We checked out early (before 11) to avoid any other hidden fees. Great hotel with awesome accommodations.