Homewood Suites by Hilton Des Moines Airport

EMILY is what ALL Hilton Locations need! She is by far, the most pleasant, knowledgeable, and hard working Hilton employee that we've encountered on our many years of traveling, and staying at many Hilton properties. While checking in, she made sure that our request for adjoining rooms was correct, offered suggestions on local dining, and whenever I was down in the lobby, she was always busy helping other guests, cleaning and stocking the little convenience shop, and working with other staff. Sure, they have parking 'restrictions' - but what hotel near an airport like this doesn't?! It is a newer hotel, so no issues to complain of with our room. The pool was open, and was very much like I expected it to be - clean, well organized, everything was well light and operational and just the rig

Positive: It was a nice room Negative: The misinformation about the shuttle. A shuttle was advertised and upon check in we were inforned you cannot leave your car there. I have never heard of such a thing. I certainly would have not stayed here had I known this. And this is not advertised.

I just had my second stay at this property since 2024. I love how peaceful this hotel is. The suite shop was stocked and plentiful with options. The front desk staff was friendly and helpful. I enjoyed the breakfast taco offering at breakfast in addition to the eggs, potatoes, and sausage that were served. The thermostat was set at 68° which was too warm. This is something that really bothers me because I feel like the hotel is controlling my experience and cutting costs rather than giving me the hospitality I deserve when I pick a Hilton branded hotel. It's really disheartening to want to love the property but because being uncomfortable during my stay due to the controlled temperature ruins the experience.

Stayed numerous times for months. Good location near the airport. Nice complimentary breakfast. Nice social on Wednesdays. Rooms have small kitchenette which makes life easier for extended stays. Downsides are both times I have stayed the rooms have had bug issues and I have been woken up by other guests being loud. Staff does the best they can with what they have.

Room is great. HOWEVER! We reserved a room specifically with a bathtub, and we got a room with a walk-in shower. They advertise airport shuttle service. HOWEVER! You can't park here. Front desk person said that's basically for people who fly in for a party and then leave. Who's doing that in Des Moines? 🙄 We're staying here tonight (Thursday), flying out tomorrow, coming back Monday, and planned on staying again Monday night. I asked the front desk person if they were full this weekend, and she said "No we only have 14 reservations... Wait... Make that 13." I asked how many rooms they have here, and she said something like 132. I asked if it was possible if we could just stay parked here for the weekend, and if so, we would keep our reservation for Monday night, otherwise we would cancel i