Spark by Hilton Plainfield Indianapolis Airport

First they were changing from La Quinta to Spark. So expected a few bumps. But when you get in an elevator you dont expect someone to hold it for themselves, while you are standing in it as a guest and they keep chatting. Had a man open the door to our room without knocking. And workers parking in the handicap spots. Was disappointed by the way the owner or manager whoever he was treated guests. I understood why all the other hotels were busier by far as they were excepting visitors just not worth the jacked up price for all the things taken away by the new property.

Hilton took over an old hotel here as with others of their Spark brand. Beds were comfortable and rooms had everything we needed. The kids enjoyed the pool. The only hiccup was in our first room, the AC unit was not cooling. However the front desk associate was prompt in replying and quickly offered us a different room.

recently re branded and prices went up 30 to 40$ per night and quality went down. breakfast bar went from a 3 out of 5 to a 0. new brand has the mindset of charge more do less to take care of guests.

I had a good experience at this hotel. The rooms and common areas are recently renovated - new furniture, freshly painted walls. Yes, there are some gremlins associated with the changeover from Wyndham to Hilton. I had a problem with the digital key and also ended up with two separate reservations when I extended my stay. But I had great customer service from Karen at the front desk who straightened everything out. Breakfast selection is simple, but I enjoyed the fresh fruit and good bagels. Good value for price.