Sonesta ES Suites Atlanta Alpharetta Windward

We had a very unfortunate experience during our stay. The cabinets fall right off the wall. Upon entry you could see the cabinets were falling, I took a picture right away. I noticed the front desk but since it was after business hours I knew there was nothing they could do to help me. Anthony, the front desk attendant made note of it. But they fell literally in the middle of the night at like two in the morning. Luckily we were still in bed and only awakened from it. Had we been standing at the stove cooking the cabinets would have crushed us. I notified the front desk attendant right away that morning of November 1. I never heard from anyone after that. I thought it was very unfortunate. A manager maintenance something nobody ever contacted us to make sure there were no issues. The cabin

Recommendation from a family member so I booked online, I arrived and I was met by the friendliest staff. Check in was great. Room was nice clean and  easy to get to. Check out was just as easy. I will definitely stay here again the next time I’m in town. Great location with restaurants, drug stores and other shops across the street and near by.

This has been the absolute most disgusting place I have ever stayed. I would give a zero. |After check in as we approached our door there was pile of dog poop left outside of it. This is a pet friendly hotel and clean up was non existent. Our room had a heavy smell of |SMOKE from and old broken down fireplace & cigarettes. There was no air refresher or fabric spray that could remove the smell or provide temporary relief. My lungs were irritated. The room was filthy upon check in to the point I cleaned the entire room and purchased cleaning supplies. The furniture is old, and warn, the curtains drapes are broken and have burn holes. The bedding had hair from the previous guest or maid. The bed skirt was pulled and ripped. My god the bathroom had previous guests hair on the ceiling an

Kind of a Weird hotel all rooms are in a court yard kind of place difficult to find and difficult to manuver your bags from road.. what I didn't know a it would have been a game changer for me is no coffee or breakfast till 7. Most that is here works so we are losing g out.. had I'd known I'd stayed at the comfort inn

No management was here and nobody at front desk all early morning from 1am til about 6am. A lot of weed smoke and telling going on from folks down stairs in room 311. Toilet doesn’t work. Seriously where is the management?? Is my life the goddamn Truman show???