School 31 Lofts at Colors Studios

Last year, while in the middle of a major move from Maine to Colorado, I accidentally booked five rooms at School 31 Lofts for the wrong city. I realized the mistake quickly and called less than 24 hours later to cancel and rebook in Albany, where we actually needed to stay.||Instead of helping correct an honest error — and despite the bookings being made under 24 hours earlier — they refused to cancel and charged my card $1,198.30. No flexibility, no courtesy, and no willingness to work with a customer who made a simple mistake during an already stressful move.||I strongly urge future guests to be very cautious when booking with School 31 Lofts. Their policies are rigid, and their customer service was extremely disappointing.

Myself and my 2 little ones decided last minute to stay overnight in Rochester after playing all day at the Strong museum. It was only supposed to be a day trip while our home was being painted for lead paint but ended up being a two day ordeal. So we made the best of it and I quickly tried to look up hotels in the car with my 2 overtired children. I just wanted a clean hotel that I trusted and was worth the money. I usually stay in spring hill suite by Marriott but there's none in Rochester. I almost ended up staying at the Hampton across the street from the Strong museum which in my mind had everything I was looking for. That is until I spoke with Joseph at 31 lofts. While my 2 kids were melting down screaming in the background he kept his cool and calmly answered all my questions and h

A Rochester hidden gem. Very comfortable for short or longer stays. We stayed here for a little staycation and it was delightful. Very easy and smooth check-in - done completely over the phone through timely texts. Amazing to have a jetted tub right in the room. Such a unique and tastefully decorated place - each loft has its own style. The king bed was very comfortable. Luxury at an affordable nightly rate!

I enjoyed my time at S51 and would love to make it my home away from home in Rochester. The staff is friendly and accommodating and the place is clean and has charm. I love that you’ve kept the character of this 19th Century schoolroom intact. The jacuzzi tub was a nice surprise. I was able to entertain a few people there at holiday time, and we all loved being there. If you’re looking for a place with character that’s fun and funky too, look no further. (Here are a few “essentials” it lacks: a clock; a microwave (maybe a toaster oven); place mats; dishpan/dishrack; oven mitts; paper towels; more kitchen/bathroom towels for extended stays; a pot large enough to boil pasta and a colander).

Wall are too thin. Everything was ok until someone was banging on the wall because we were making too much noise. Ruining the mood. But beautiful room otherwise. Didn't like that it was no carpet in the room or area rugs . Check in was smooth and very convenient