Rochester Marriott Mayo Clinic Area

The Marriott Mayo Clinic area was a perfect place to stay. It is newly renovated and they did an excellent job. The room was spacious, very clean and comfortable. The North Stone restaurant was fantastic (had breakfast and dinner there) and it is right on property. The front desk, valet, room service attendants and luggage assistants were all extremely professional and friendly. The proximity to Mayo is amazing (3 min walk to main Mayo/ Gonda building- literally connected via walking subway as its an adjacent property). I would highly recommend this hotel and I will be staying here whenever I’m back in Rochester, MN. Great work Marriott Mayo Clinic area.

Third stay in a year. No hot water, one wash cloth per room (same as before) I actually packed my own due to not having ANY washcloths the trip before, air conditioning would not cool room for the three days we were there, making it impossible to get a good nights sleep. No maintenance staff available to address issues. No answer at front desk 4 out of five times we called. No follow up by staff on complaints. We stayed here for the convenience of accessing the Mayo Clinic for doctors visits, but there are numerous hotels that we will be choosing from for future stays. We paid premium price for a less than acceptable stay. Look around before booking this hotel. I will add, the valet were prompt and extremely courteous as were the room service staff, we only ordered coffee up but it was on

Roni at the front desk made us feel genuinely welcome. She greeted us with a warm smile and took the time to ensure we were placed in the most comfortable room possible for our extended stay with -10-degree temperatures. Her professionalism and kindness set a wonderful tone for our visit.||I would also like to recognize **Beth, Stephanie, and Dave in the Concierge Lounge. They consistently made sure that fresh food was available on the buffet and that the dining area was clean and inviting. Their friendliness and positive attitudes truly stood out and made the lounge a pleasure to visit each day.||Marriott should be very proud to have Roni, Beth, Stephanie, and Dave as team members. Their dedication to guest comfort and service excellence made our stay especially enjoyable.||VKB

Upon stepping foot into the Marriott, we were greeted and treated like their Best Friends! The Service is amazing and the rooms are beautiful! The Manager, Anna is so kind and all of her staff follow her lead! Joe is fantastic, as well as Bob, Glenn and Matt who are in Concierge! The Breakfast is outstanding and David cannot be any more helpful or kind!! Kudos to the Marriott!! Being treated for a rare cancer at Mayo, but being treated like a Queen at the Marriott is such a Blessing!!

The staff team is remarkably customer focused and they make your stay personal, as though you are a guest in their home. |The concierge floor is worth the extra dollars. The food is plentiful although not much for vegetarians at night beyond cheese and salad.|Huge shout out to Stephanie, Beth, Catalina and David on concierge floor and to Ethan at the bar. The concierge team is unbelievably customer focused and Ethan managed the bar and tables in the restaurant, North Shore, with efficiency and enormous kindness.