River Inn by Niagara Falls

I give the room a four not because it was almost perfect but because it felt good, I got a good feeling from it and my wife agreed it just felt homey. It was clean we had a small but full size fridge a closet with a shelf and hanger rod, microwave long kitchen countertop to put our luggage on. The beds were clean and 4 pillows each. We just had a good experience there, felt confirmed safe and enjoyed our stay for a good price. I’d recommend this place to even my friends, even the picky ones😁.

Went there a few nights ago and rented room 16... I walked in and was IMMEDIATELY hit with a urine smell. Turns out the mattress was piss-soaked and when I went to the office their response to me was bad attitude and they told me I could take me money and leave. I wasn't even offered another room. They were mad AT ME for complaining about a urine soaked mattress

My husband and I had a smoking room that is in desperate need of updating. It was fairly clean, but minimal. There were a total of 2 pillows; no extras, there was a little round table with 2 chairs, a three drawer dresser, a TV, microwave and refrigerator/freezer. There was a closet that had a smell to it. The shower stall did not drain very well. By the time I was done my shower, my feet were pretty much completely submerged in water. No coffee pot in the room, no pen and paper, no box of tissues. They did have shampoo and soap. OH, we also had only one washcloth the first night!! I went to the lobby in search of coffee and the owner was waiting for someone to ask for it before she brewed any. It was your basic household 12 cup Mr. Coffee type, I waited and chatted with her whil

This place is the best. I was just thinking how helpful the owner was and how clean everything is. I felt like royalty on the bed here. Super comfortable. Pizza and Wings delivery from down the street was superb ! We will definitely be back when we visit Niagara Falls and the Sunshine Company Meeting Conglomerate again next year. Thanks for a wonderful room and excellent restaurant recommendations. Suggesting the Seneca Niagara Casino was great too ! My wife's best friend won a jackpot ! She purchased a brand new car the next day. Niagara Falls is the best place in the world !

Very rude customer service from the guy that answered the phone due to a train delay I wasn't able to make my trip called them and Priceline by 11:59 like the rules stated they denied my refund and kept my money.. call today and they told me I had to call by 3 didn't even book until after 5 ridiculous how easily people will take your money nor considering the delay of traffic ECT. I would advise only booking if your standing in front of them or your money will be taken shame on you