Residence Inn by Marriott Des Moines Downtown

Stayed here for a week. Overall the rooms are really nice, beds are comfortable. Our room came with a full kitchen with appliances and good sized living room and bathroom, BUT the shower was VERY unstable, especially before noon. The sudden temperature change between hot and cold drove me crazy, and the constant water pressure change makes showering a rough experience when it should be relaxing. I wonder if it has to do with us being on the highest level. If you are a light sleeper, the train tracks are close by and can be loud at night. Sometimes the whole building shakes when trains are passing through. We are heavy sleepers so it didn’t really bother us. If they fix the showers I’ll give it a five stars.

Everything about this place was magical! I think her name was maddy at front desk, shes a gem!! Love her, they also have a jacuzzi they keep open later for adults, they have a fire pit in back you can sit at, just a great all around hotel. Only complaint is me and my guest came down for the fire at night and they man at the desk was doing weird stuff on his phone and lets just say he shouldnt be doing that at work.. made us very uncomfortable... Other then that interaction.. it was perfection!

I enjoyed my stay even for the quick in and out business and personal reason. It was a very comforting environment, clean and welcoming. The staff was extremely helpful and polite. The room was comforting except one aspect of the sofa bed. The springs were exposed and out of the bottom of the mattress. This made it a bit dangerous and hard to push back in the sofa frame. Also, for breakfast options possibly for those who do not eat pork, a turkey option and plain scrambled eggs. Overall my needs were met for my stay and I would stay again.

My wife and I just spent 4 nights here. We’ve stayed here several times because we like the location and the suites. Those are big advantages but the hotel is somewhat going downhill. I would rate it a 3 ½ if I could.||The biggest disappointment on this trip was the breakfast. Their breakfast used to be a notch or two above your average hotel breakfast. It was very average during this stay. You can no longer make breakfast tacos because there are no shells or shredded cheese. They also got rid of the cut fruit and only offer a limited selection of whole fruit. Little touches like smiley faces on the bananas are also gone. I’m guessing that the woman who used to manage the breakfast has left.||Rooms are only cleaned every other day. That’s a Marriott policy but I don’t like it.||Our

Terrible experience with canceling of room for a weekend stay. Winter storm came in and was not able to make it coming from Minnesota. Called Thursday and we're told it would be taken care of. Friday had to call again and now today Sunday I receive an email with a receipt for my stay and have been charged for both nights. 3 different staff members I have talked to now and not a one has done anything right. Will not recommend this hotel to anyone.