Ramada by Wyndham Des Moines Airport

The staff and hospitality could not have been nicer. This is clearly a family owned business and they were very easy to work with and went above and beyond to meet my group's needs. That being said, this hotel is not in great shape. The paint is new. It's clean. The furniture is old. The air conditioning doesn't work well in hallways or common areas. It's not a slick Holiday Inn Express or Staybridge, but it's worth considering.

I had a late flight into Des Moines with a business meeting the next morning. Checked in past midnight. Room was covered in construction dust. Heat was turned completely off (in 34° temps), so room was cold. Heating unit ran constantly, sometimes blowing warm air and sometimes cold air. I was up 4 times adjusting the temp just to not shiver in bed. When I talked to management in the morning they gave me a $10 credit. Said that they were under construction, so dust is to be expected. Um. No. If you are under construction, you best be working that much harder to ensure the rooms are clean. I will not stay there again. I do not recommend that others stay there either.

I had to bring my dog with me last minute. Front desk person said I couldn't leave him alone in the room due to neighbors possibly complaining of him barking. My dog is 15 years old mostly blind and deaf. Told the front desk person he would be no problem & that we were in town for the state fair so he was going to have to be left alone. The outside door has a swipe for our key, but opened without it. Anyone could walk right into the hotel. Right when I walked in I noticed the chair in the corner needed to go in the trash. Faucets in the shower stick out of the wall too far. The toilet is loose and there was water around the front rim on the floor. Definitely needs some TLC in the maintenance area. None of the ice machines work. We had to walk to the front desk area for a working vending ma

Though very close to the airport, I would NOT recommend staying at this hotel. When you walk in to the front desk, they have a large screen tv with all of their security cameras visible to everyone. A minute or two after going to my room, the bug in the picture came out and started following me around. My co-worker got a room that had water dripping on the bed and given the mold growing it had been dripping for some time. His second room had trash in it. The pool had mattresses piled in it. From my experience, this place is a mess and I would recommend staying elsewhere.

This hotel has been a disappointment from the moment I paid $30 for an early check in for a room that was already ready. The front desk staff barely speaks English and doesn't care about the fact that the hotel lobby and hallways are about 105 degrees. Thank goodness the air in our room worked. However, the bathroom ceiling was in desperate need of repair. None, I repeat none, of the ice machines work in the building. The trashcans outside are overflowing. I'm not quite sure what my overpriced bag of chips is paying for. It's certainly not on hotel maintenance or breakfast. I had to use a fork to eat my yogurt. We went down to breakfast at 730 and everything was running out. The pool is newly renovated, but the machines in the weight room are mostly broken. Rooms are way overpr