Ramada by Wyndham Cleveland Independence

Absolutely diabolical, From walking in to the front desk attendant arguing very loud on cellphone with her partners whereabouts, along with a guest in the lobby yelling about the poor conditions of the hotel. I thought she was just having a bad day( Turns out she was right) To having to carry heavy and lots of bags up the stairs because the elevator doesn't work, neither does the pool nor my toilet, so now im in the room where the bed is definitely leaning, there's also the most molded piece of food next to bed , it was furry lol, to mold on multiple parts of the ceiling ,, to the biggest hair ball in the sink , hair all over the bathroom floor (definitely pubs) the bathroom toilet leaks every flush the sink clogs every wash (definitely the hair bush in the sink)now I checked the bed

Positive: Room was clean and comfortable. Location was in a relatively safe area. Price was very reasonable. Negative: Hotel was not up to standards. Pool was unusable. Walls had paint peeling and stains. Had to get new cards each day . Sidewalks were broken and cracked and lighting in the back and parking area was dismal. Breakfast was poor. No real choices.

There is poop on the bathroom wall. The shower curtain looks likes it has been peed on and it is covered in mildew. The bed is broken. There was only one washcloth and one towel. The washcloth was stained black. The sheets have stains. There light in the hall where the elevator is out, so it’s very dark. There stains all over the carpet. The young lady at the front desk was rude. The elevator sounds like it might breakdown at any moment. Very disappointed and disgusted. I will never stay here again and don’t recommend it to anyone!!!

DO NOT CHOOSE TO STAY AT THIS LOCATION, if you are looking for a respectable place. Honestly the 1 rating is too high. The front desk was a joke. The lobby was partly dimmed causing the lobby to like a dungeon and a little seedy. That should have been a red flag. The hotel was sparsely decorated the 2 employees we saw didn't wear branded clothing, One was wearing flannel over a shirt and jeans. We stood there for two minutes while she chatted with another employee before we were even acknowledged. (another ignored red flag). As we were being checked in, she continued the conversation with the coworkered which included discussion about clogged toliets and another employee. I asked for an additional towel. she said "laundry disnt show up" so there werent any clean towels. The only vendin

The property looked nice, and the front desk staff were kind and compassionate. That being said, I am not entirely confident our room was cleaned. It looked okay at first glance, and we fell into bed.||The next morning we were missing coffee, cups, coffee accessory packets, a liner for our ice bucket, and hand soap. I made two trips down to the desk to retrieve cups and ice bucket liner only to realize the coffee pot didn’t work, and there was no ice machine!||The bathroom floor was dirty and our bathroom cups were face down on the countertop, which we weren’t sure was clean. We can only hope the sheets we slept on had been changed.||In my trips downstairs for missing items and coffee I interacted with or overheard 6-8 other guests, and NOT ONE had a smooth experience! ||I left contact i