Quality Inn West Des Moines - Clive

It was great lady at front desk working with knowledge. Nice complimentary breakfast, you pay what we get. Can not complaint about the breakfast we pay for the room price. Newly Renovated rooms with excellent conditions. I will recommended friend, family and business staffs. remember NO COMPLAINT about you pay what you get you satisfying.

I was locked out of my room. The front desk said that I can sleep in the lobby next time I get locked out. Other than the owner the staff is great. I feel bad for the people working for him. Update: the hotel tried charging my card without authorization. I still had 3 days booked in the hotel. They refused to give me entry to my room and I had to get the police involved to get my personal belongings back. No wonder this hotel is always empty.

Hotel was disgusting. The smell of the hallway sticks with you. Stains on sheets. Mold on bathtub. Our first room wasn’t ever turned over so we had to get a different room. Check in took a long time and staff was unfriendly and hard to understand. Condition was so bad my wife wanted to eat the cost of the room and try and find another one last minute. Will never trust another days inn again.

Pool was not working and the breakfast was very lackluster. Had no elevator for guests that had multiple bags. Rooms had no outlets except in area to wash hands and in the lamps. Could not charge all devices at the same time.

Arrived 3-4 hrs before check in but the nice lady on reception was able to check me in early so I didn’t have to wait all that time. Unlike the hotel I’m at now which want to charge or make me wait. The rooms were clean and the beds were very comfortable. A nice smell through the building which can be an issue at some hotel’s at times so that was good too. All in all a very nice and comfortable stay and great value for money.