Quality Inn & Suites Olde Town

Portsmouth, VA · Hotel

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Portsmouth
#3
of 11 hotels
City Percentile
80%
rating percentile
Address
Quality Inn & Suites Olde Town, 347 Effingham St, Portsmouth, VA 23704
Phone
(757) 335-6742
Website
www.choicehotels.com/virginia/portsmouth/quality-inn-hotels/va268?mc=llgoxxpx

Quality Inn & Suites Olde Town is a hotel located in Portsmouth, VA. It is one of 11 hotels listed in Portsmouth. Its 3.5-star rating is above the Portsmouth city average of 3.0 stars. It ranks #3 among Portsmouth hotels by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

★★☆☆☆ 2.0 K R · Jan 2026

It's very hard to give a good review for a hotel with a microwave that looks clearly like it had a fire inside! All of the furnishings need to be updated, with the possible exception of the king bed which was comfortable. There were stains on the only chair at the table and the couch. The room was spacious... until you open up the convertible couch. After that you have to squeeze around it to get into the bathroom. When I picked up the tray holding the ice bucket, the counter underneath it was completely blackened by the bottom of that tray. There was also a very sketchy plug under the microwave, near the kitchen sink. The flat screen was fine. I looked up the water quality in the area and definitely stayed away from drinking any of that. Although we did get a good night's sleep (except

★★★☆☆ 3.0 Misses Tajadah · Feb 2026

The water pressure was so low! There was barely any water coming out, literally. Also all the ice machines are out of order and there is no sign of it getting fixed anytime soon. The breakfast selection was mediocre at best, with no hot food at all. I would only recommend in case of an emergency.

Anonymous · Oct 2025

The staff was friendly and attentive, making check-in a breeze. My suite was spacious, clean, and well-equipped with a cozy bed and a great kitchenette. The breakfast selection was impressive, offering a variety of tasty options. The location is convenient, close to shopping and dining. Overall, a fantastic stay for both business and leisure travelers! I would recommend it.

mkkav3 · Dec 2025

Clean, quiet, comfortable bed, good Portsmounth location. We stay here about 15 nights a year when we visit family and go boating. Parking is near front door. Two days before we stay at the Hyatt Hotel in Virginia Beach. Found that hotel to have a lumpy bed with hard pillows and the room needed some maintenance issues. Parking was a block away.

★☆☆☆☆ 1.0 Jonathan Moore · Feb 2026

Booked a room lost my id while traveling to location from Missouri got refused service or ability to contact the general manager etc it was a non refundable booking per the hotels rules and refused any remedy to resolve... Basically was legally robbed and put to stay out on the streets since no longer had money for place to stay and the place had my money refused let me stay!!!! Absolutely would not stay or book here worst customer service ever and they definitely think they are better than the customers they provide services too!!!!

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.