Quality Inn & Suites Banquet Center

Our stay at the Quality Inn was mostly okay. The beds were comfortable, which was a plus. However, the room was dusty and could have been cleaned more thoroughly. We also requested housekeeping twice during our stay and did not receive service. The bigger issue was with one of the managers, who was extremely rude for no reason during our interaction. Customer service could definitely be improved. It was disappointing to see a situation where $470 in business was lost over a $35 issue, which felt unnecessary and unprofessional.

Positive: Nothing Negative: Staff were unfriendly and did not make me feel welcome. Also, can we talk about the tiny pillows? I should not need a million tiny pillows. Good thing I brought my own!

Absolutely enjoyed my stay here. The jacuzzi suite was very relaxing and quiet. The sayff was very friendly and very professional. Everyone greeted me with a hello, made me feel very welcomed. Would definitely stay here in the jacuzzi suite again.

Filthy, dirty, was offered another room that was just as dirty. We started looking at new hotels, they offered to clean it and we waited 2 hrs for them to sweep, clean all tables, chairs and head board from dirt, grease, sticky messes as well as cobwebs and spider webs with spiders still in them! Thought it was ok and decided to stay, found more crap on floors and after getting out of shower or not so hot, hot tub there were black water puddles everywhere. We ran all hot water for 2 hrs to fill the hot tub and it was barley warm as bath water, it should be 104 degrees and was not. All the white towels had black marks from how dirty the floors were as they seem to never have been cleaned. When I contacted priceline, they did nothing about it. They said because we stayed there was nothi

Bed bugs on my bed, dirty sheets, dirty bed skirts, dirty bathroom. The heat took about 20 minutes to start working but that’s whatever… mostly disturbed by the bed bugs. The room was under my friends name, we were laying on the bed when I seen a bed bugs crawling. YUCK We after pulled some of the sheets back to find another that was dead. For some reason I cannot add the video but in video you see it moving The staff was friendly gave us a new room but i decided not to stay and to go home shower and wash every single thing I brought. I suggest that staff should more frequently check the sheets, I mean if I was able to find just two from pulling back one corner I can only imagine how many more there are, and as for guest, I would advise you to thoroughly check your room, especially if you