Quality Inn & Suites Banquet Center

Livonia, MI · Hotel

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Livonia
#8
of 22 hotels
City Percentile
24%
rating percentile
Address
Quality Inn & Suites Banquet Center, 30375 Plymouth Rd, Livonia, MI 48150
Phone
(734) 237-6087
Website
www.choicehotels.com/michigan/livonia/quality-inn-hotels/mi119?mc=llgoxxpx

Quality Inn & Suites Banquet Center is a hotel located in Livonia, MI. It is one of 22 hotels listed in Livonia. Its 3.2-star rating is slightly below the Livonia city average of 3.8 stars. It ranks #8 of 22 hotels in Livonia. There are 10 photos associated with this location.

Customer Reviews

★★☆☆☆ 2.0 P G · Feb 2026

Our stay at the Quality Inn was mostly okay. The beds were comfortable, which was a plus. However, the room was dusty and could have been cleaned more thoroughly. We also requested housekeeping twice during our stay and did not receive service. The bigger issue was with one of the managers, who was extremely rude for no reason during our interaction. Customer service could definitely be improved. It was disappointing to see a situation where $470 in business was lost over a $35 issue, which felt unnecessary and unprofessional.

"" · Sep 2025

Positive: Nothing Negative: Staff were unfriendly and did not make me feel welcome. Also, can we talk about the tiny pillows? I should not need a million tiny pillows. Good thing I brought my own!

★★★★★ 5.0 LaRee Veatch · Jan 2026

Absolutely enjoyed my stay here. The jacuzzi suite was very relaxing and quiet. The sayff was very friendly and very professional. Everyone greeted me with a hello, made me feel very welcomed. Would definitely stay here in the jacuzzi suite again.

★☆☆☆☆ 1.0 D R Nuts · Oct 2025

Filthy, dirty, was offered another room that was just as dirty. We started looking at new hotels, they offered to clean it and we waited 2 hrs for them to sweep, clean all tables, chairs and head board from dirt, grease, sticky messes as well as cobwebs and spider webs with spiders still in them! Thought it was ok and decided to stay, found more crap on floors and after getting out of shower or not so hot, hot tub there were black water puddles everywhere. We ran all hot water for 2 hrs to fill the hot tub and it was barley warm as bath water, it should be 104 degrees and was not. All the white towels had black marks from how dirty the floors were as they seem to never have been cleaned. When I contacted priceline, they did nothing about it. They said because we stayed there was nothi

★★☆☆☆ 2.0 ashlynn · Jan 2026

Bed bugs on my bed, dirty sheets, dirty bed skirts, dirty bathroom. The heat took about 20 minutes to start working but that’s whatever… mostly disturbed by the bed bugs. The room was under my friends name, we were laying on the bed when I seen a bed bugs crawling. YUCK We after pulled some of the sheets back to find another that was dead. For some reason I cannot add the video but in video you see it moving The staff was friendly gave us a new room but i decided not to stay and to go home shower and wash every single thing I brought. I suggest that staff should more frequently check the sheets, I mean if I was able to find just two from pulling back one corner I can only imagine how many more there are, and as for guest, I would advise you to thoroughly check your room, especially if you

Accessibility & Amenities

✓ Lgbtq Friendly

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.