Hampton Inn Livonia Detroit

Pros: very good sound proofing, not a lot of light pollution in room when lamps are off, staff super friendly, way more than other hotels I’ve been to, and breakfast has a lot of options. Bathroom shower head is tall, but not a waterfall shower head which is great for tall textured hair people. Hair blow dryer was strong and gave good heat so you can do a modified defuse. Lots of towels in a 2 bedroom queen room and the large bath towel is actually a good size. Place felt clean for how busy it is. Meh: blinds aren’t fully black out, but they do a decent job. The doors are hard to open imo. Bed is on firmer side so con if you’re a side sleeper. Great if you’re a back or stomach sleeper. Rooms don’t get cold even if you turn thermostat down (I like to sleep in sub 70 degree temps). Cons: o

The front desk staff Angel was extremely nice, but beyond that everyone else was less than helpful. They basically said they were busy over the weekend so you had to suffer as a new guest. I had to wait about 2 and 1/2 hours for check-in for a room for my disabled dad and then the room wasn't clean and the tub for the disabled people doesn't work it has loose screws hanging from the rails. In addition, the pool needed to be closed , which I wasn't advised because again they were busy and no one seemed to care at all. It's just like we were busy and you're inconvenienced and oh well.

Positive: The location and the surroundings Negative: This time we found left over cloths previous people who stayed there, we reported to the front desk, they came and cleaned on their regular cleaning, still left the cloth there. The cafeteria couch was peeling off, looks very shabby.

I've had one positive experience and one negative experience at this location. During a recent stay with a late check-in, within a few hours of being in the room I observed what appeared to be a bed bug while sitting on the bed. After pulling back the sheets and pillows to inspect further, I found additional bugs at various life stages on the pillows, sheets, and chair. I immediately checked out after carefully inspecting my belongings. The front desk staff member on duty was very kind and apologetic. I was told I would likely receive a follow-up call the next day, but I did not. After reaching out several times during the week (as a Hilton member), I did eventually receive a refund, which I appreciated. I am sharing this primarily so future guests are aware and so appropriate pest cont

I usually stay in Hampton Inns or Tru hotels as I am an Honors member & it’s usually very nice. This location fell short for me. Pros: Breakfast was pretty good & the pool staying open until 10. Cons: The deposit is $150 whereas other locations are $50. I didn’t have a remote control to the tv in my room & the room had this strong moth ball smell. The lady at front desk says it’s the cleaning solution & gave some spray but it didn’t take it away fully. The smell was in my clothes & had everything smelling like it. I did not like that. It was just ok but I more than likely won’t be returning to this location.