Northeast Garden Inn

Terrible experience. There were roaches crawling around the toilet and bathroom, and mice actually ran across the room during my stay. I checked out early and requested a partial refund, but the manager was extremely dismissive, accused me of lying, and refused to listen or help in any way. Unless you have absolutely no other option, I strongly advise against staying here. The rooms are rodent-infested, and management is unprofessional and unhelpful.

There was constant screaming and fighting from other residents, there are roaches everywhere, bedbugs, room service is only every Monday or Friday (at least that's the only times i received it). The state of the rooms is deplorable. Very dirty, disgusting floors. It smells like urine. I bought cleaning supplies and tried cleaning on my own and it just wasn't enough. I do not recommend.

I walked past the 5’2 owner sitting down. He started yelling at me and asked if I am stupid. Get out, he said and threaten to call the police, While I was walking out slowly. He is blessed I wasn’t a hostile person.

I have tried calling this place to reach the facility manager. I am working near by and we had our drone in the air. While in the air we could not believe the amount of damage the roof has and can not be seen from ground level. I would not stay in this facility unless I saw the roof myself to insure it has been repaired , replaced or whatever. I see why the reviews are horrible.

This is room 169… The worst hotel I’ve ever stayed in. Lobby doors lock at 6:30pm. You have to go to a broken sliding window and knock to check in. The secured door is broken to the hallway where my room was. I walk in to a freshly made bed, walls covered in grease by the microwave, cobwebs, white stuff above the headboard, scuffs and dirt. One wall is broken. 3 lamps but only 1 works. Sheets and blankets have burn marks in them. Remote to tv didn’t work. Curtains have holes in them. The bathroom had folded towels and “mustache” clippings all over counter, in sink, as well as the toilet. The next morning when housekeeping came to ask if I needed fresh towels, I told her about the room… She said, “ I’m not the only person cleaning and that’s management’s problem not mine.” When I went and t