New Haven Hotel

Just a great hotel. Super duper friendly staff. Every single one we encountered. Wow. They’re just n a great location you can walk to restaurants shops parks campus and the hospital. It was very well priced for us and our trip. Parking was super easy we didn’t realize it but the parking deck across the street was included in our room rate. There’s a large deck with a covered bridge right into the hotel. Rooms are clean, updated, comfortable, not looking worn down. We could not have been happier staying here. Thanks!

We really enjoyed our stay here. Parking is easy and either included w your res or you can pay separately. The rooms are comfortable and quiet, clean and nice space. The lobby is really nice for meeting friends or family. We only encountered the desk personnel and she was wonderful, informative and gracious. If you want to be right downtown choose this one!

We chose this hotel based on location. I rate it average. Beds are hard, making for an uncomfortable night of sleep. The only breakfast option is buying fruit, cereal, etc at the kiosk by the front desk. On a positive note, the room was quiet. Shower had good water pressure, and the towels are nice-sized. Parking is across the street in a covered parking garage. It's $35/night. Spaces are tight. Luckily it wasn't busy or crowded while we were there. We walked to a nearby hotel (Omni) for dinner, and had to pass by homeless people in the block between. The next day we walked to a nearby restaurant. While waiting for it to open, a homeless person approached, wanted a handout, then made rude comments when we didn't respond. He made a rude sexual comment to another group of people waiting.

Very courteous staff, and comfortable room. Lobby very warm and inviting with holiday cheer. Much more inviting than the Omni. Hotel offers modern interiors, complimentary coffee and tea, and my room had a nice view. Although the hotel is in the middle of the downtown and close to shops and the Green, the street side entrance of the hotel is a bit industrial looking but once you are in the hotel, the lobby setting is extremely nice and warm. As soon as you enter the hotel, you are greeted first by an anteroom that blasts hot air which on a frigid day is very welcome, before you enter the lobby. My only suggestion for the room is to provide complimentary bottled water rather than using tap water. Overall, I had a nice stay at a reasonable cost considering it was the holiday season.

Location was perfect for us with quick access to Yale University and its nearby restaurants and shopping areas. Housekeeping services are minimum (just refills of amenities, exchange of towels, and garbage emptying) which fit us perfectly.Only downside is no restaurant but considering the location it was no problem - plus there is a lobby shop for those “emergencies” when you don’t want to walk anywhere.All staff were very kind and service minded.