Hotel Marcel New Haven, Tapestry Collection by Hilton

We just had a 1 night stay with my sisters to celebrate a birthday. The hotel is beautiful - lovely architecture, artwork, lobby and dining areas. The rooms are nicely appointed, clean and comfortable. The bathrooms have all the necessary toiletries. One thing of note was how quiet the rooms are! We had a room on the 5th floor overlooking the harbor and highway and we didn’t hear a thing. No issues with noise from other rooms either. Had drinks in the bar which was very comfortable and fun. Brunch was awesome - great menu, reasonable prices and food was plentiful and very good. The staff were friendly and helpful. So great that this historic building has been developed into such a beautiful hotel. Overall I would highly recommend the Hotel Marcel if you’re visiting the New Haven a

Stayed at Hotel Marcel in New Haven and overall had a great experience. The rooms are clean and a really good size for the price. Even though the hotel is located right off a major highway, you can’t hear the traffic at all, which was a pleasant surprise. The location is also convenient—just a quick drive into the main part of the city. The reason for the 4 stars instead of 5 is mainly the bathroom setup. The bathroom itself is a good size, but the shower is extremely small—around 5x3. I actually hit my elbow a few times while showering, and the door almost hits the shower handle when opening, which gives you an idea of how tight the space is. The other small issue is that the room doors tend to slam when people open or close them, so you can hear when others are coming and going. Other

We’ve stayed here 8 times during the past 3 years because we love the design and history, but be advised of issues: This is not a 4-star hotel, as advertised. By definition, a 4-star hotel minimally has porters to help with luggage and offers room service. Marcel has neither. The front desk person does his/her best and will help with luggage in a pinch, but we’ve never seen a porter, even when we struggled. If you want to eat in your room, you order takeout from the hotel restaurant and then go down in person to carry it up to your room in awkward bags. Managing to carry wine glasses and a bottle was made more difficult by the very long time we awkwardly waited for the hostess to retrieve the bottle while juggling other tasks. And when she forgets to include the utensils, you have to run b

The room is spacious and clean. The staffs are polite and kind. The breakfast is also great. Will stay next time.

The hotel was lovely. We got there late, so we didn't get to enjoy the amenities much. The room was a double queen, which was plenty - if a tad bit small. The bathroom was great and I appreciated the motion sensor lights in the middle of the night. The beds were comfy, the black out shades could have let us sleep till noon. The breakfast was delicious, but with only two wait staff, they were a bit busy. Overall a good time.