Mountain Inn
Ontario, CA · Motel
- Address
- Mountain Inn, 2289 S Mountain Ave, Ontario, CA 91762
Mountain Inn is a hotel located in Ontario, CA. It is one of 64 hotels listed in Ontario. Its 3.3-star rating is slightly below the Ontario city average of 3.8 stars. There are 10 photos associated with this location.
Customer Reviews
Caution I would not recommed this place. Bedbugs will follow u. Desperate calls for desperate measures when low on money. I would recommmend this place. Keep your standards. management has an attitude problem . This is the kind of place you stay if you absolutely have no where to go. Rooms are not that great.
If I could give this place zero stars it would be too many. The rooms are disgusting literally had stuff all over the walls. Wallpaper was taped on. The management there is so rude & doesn't know customer service whatsoever. When we explained calmly why we refused to stay there the guy literally yelled at us "don't tell me about my hotel". Excuse me? It's disgusting a homeless person wouldn't sleep in there. The bathroom was so dirty that I would walk to the nearest in n out just to pee & probably wash myself in their bathroom. If it wasn't bad enough that the room was so disgusting the staff didn't help at all, very rude & lacks respect. You are running a business. There's no reason to yell at customers because they're not satisfied. Stay away from this place like your life depends on it.
Michelle and Peter went above and beyond to be helpful! So kind and accommodating. Very grateful to have gotten them on the phone! 5 stars easy! I liked the room layout, Right next to In-N-Out as well as a good gas station. Loved it!
I don't like to say bad things, but I want to protect people from wasting their money. The towels at this place were dirty and worn out. The "Continental Breakfast" consisted of dry cereal. No coffee! The light bulb over the sink didn't work. The door was broken and almost impossible to close. There was no hot water at the sink. The location, however, was easy to find, across the street from a Starbucks, and only a 4 minute walk from a Black Bear Diner, where I got a wonderful breakfast. Not free, but very tasty.
Failed to meet the basic cleaning expectations of even a "cheap motel". I will let you imagination interpret that. Besides that, sink didn't drain, door lock was broken, lampshade was broken, and overhead lights were missing. Most frustrating is that there was no "continental breakfast" of any kind to be had, which to me is flagrant false advertising.
Services
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