Motel 6 West Sacramento, CA

First time staying at this Motel 6. I'm very satisfied with it. The rooms are very clean, bed's comfy. The gentleman that check us in was very nice and friendly. We got here early and he got us in a room. If I come back to Sacramento I will definitely come back here. Excellent!

I cannot express how deeply disappointed I am with my recent experience at this establishment. What should have been a simple situation turned into an unnecessarily traumatic ordeal that has permanently tarnished my view of this business.||During a family emergency, I needed to help my sister move her belongings out of the motel she had booked. Despite having paid for the entire stay a week in advance, we were met with shocking hostility from the manager. ||The level of customer service was abysmal. The manager displayed zero empathy for our urgent family situation and instead created additional stress during an already difficult time. When attempting to assist my sister, we were treated with suspicion and aggression—as if we were trying to deceive them in some way.||In 2025, there are cou

The bathroom was beyond anything I expected. Rainfall shower head, "marble" walls. It looked so nice. We only had ~5 hours before our flight and could only sleep for about 3 of them. The beds were, and I'm being nice here, bad. The pillows were nice but the beds were quite bad. Check in was nice and easy, no real issue with the room. Just wish my bed wasn't so bad. It felt "broken".

The hotel is in pretty rough shape, the parking lot is moderately horrible with giant lakes cleverly disguised as puddles. The grounds are a mess, with lots of bad garbage and other things everywhere. To top it all off, they have a remote check-in desk, which is run by somebody that does not speak English. The desk operationally is wonky, clunky and very slow. The lady running it keeps yelling at you in broken English as if you can actually repair it. It was absolutely stupid

We shared a wall with people that were doing hard drugs ( the smell was coming into my room ) and I have kids. They decided to pound on our wall and the door all night play extremely loud music and they screamed like legit screaming all night long we couldn’t get a room change because there was only kiosk with someone working remotely so calling the office didn’t make a difference. I will never stay at a motel 6 again in any state I’ll pay more to feel safe.