Marbella Lane Triplex San Jose

1 - I came in town for 10 days in early December for work and stayed in the shed in the back, unit 3, and would not recommend it, especially if it’s cold out. My experience was very poor, the first of which being the battery on the door was too low to unlock so I spent 30 minutes with customer service trying to get inside. They were unable to think for themselves and continued to follow script, explaining to me How the punch code works. They sent me YouTube videos on how to work the lock and enter your code. It took 2 phone calls to separate CS reps and several text messages to finally make them understand I know HOW to Use A Door code, the battery was dead. They finally gave me a key hidden in a lock box. 2 - They have a very dangerous heater (see pics) that will scald you if you touch i

Unit 1 was spacious, comfortable and quiet. Coffee, streaming TV, fast wifi, plenty of towels and dishes. Who could ask for anything more? The host is polite and very responsive. Thank you!

This facility was very satisfying to my business group. The stay was comfortable and provided everything that we need. It was clean everything was in working order. I rate this facility as a10. We will book this facility again in the near future. Management gave good customer relations.

It was great as it had most everything we needed. Ran to Target for a couple cups and kid plates. Other than that, most comfortable stay.

Highly recommend